(Senior) Supply Chain Consultant (m/w/d)

Relex; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Annual leave

Diverse, inclusive, and supportivework

Work that meaningfully reduces waste

Ownership, autonomy and flat hierarch}

Job summary

RELEX is seeking a (Senior) Supply Chain Consultant to tailor customer implementations from scratch, focusing on business processes, KPIs and system configuration. You will lead workshops, analyze data and guide customers toward RELEX best practices while ensuring adoption and measurable value.

You will work cross-functionally with data, ERP interfaces, and project management, and participate in international projects with global teams. Fluency in German and English is required.

Qualifications

• Around 2+ years of relevant experience in supply chain or retail planning, demand and inventory planning, or implementing / consulting on planning software.
• Degree in supply chain management, business, engineering, mathematics or computer science is a good foundation but practical experience matters more.
• Structured thinking and comfort with ambiguity.
• Communication that works across levels, including leadership.
• Business-fluent German and English.
• Willingness to travel depending on project phase.
• Technical affinity : SQL, scripting, or an interest to pick these up.
• Senior level: ownership of a workstream or smaller project end-to-end, and ability to coach others.

Responsibilities

• Understand how the customer really plans and prepare, facilitate and document workshops to gather requirements and analyze data.
• Design the target picture including planning processes, roles, KPIs and drive adoption of RELEX best practice.
• Build configurations, business rules, workflows and reporting to support the design and ensure stable operation.
• Define the value case and report on forecast accuracy, availability, inventory and cost.
• Coordinate User Acceptance Testing and upskill super users for go-live.
• Document requirements, scope and configuration for handover and post-go-live support.
• Collaborate with Technical Consultants on data models and ERP interfaces, and with Project Managers on scope and timelines.

Skills

Supply chain planning

Demand planning

Inventory planning

SQL

Scripting

English

German

Stakeholder communication

Education

Degree in supply chain management, business, engineering, mathematics or computer science

Tools

Planning software

Job description

About the role

Every RELEX implementation is a solution built from scratch for one customer: their processes, their data, their targets. (Senior) Supply Chain Consultants shape both sides of that build - the business processes and KPIs the customer will run on, and the configuration that makes them work in the system. Depending on your background you will lean more towards one side than the other. This is a heavily customer-facing role.

What you'll be doing

Understand how the customer really plans. Prepare, facilitate and document workshops to gather and specify business requirements, and run the data analysis that shows where the strengths and the gaps actually are.

Design the target picture - planning processes, roles and the KPIs the project is measured on - and guide customers towards RELEX best practice, including where their current way of working needs to change.

Build it. Configuration, business rules, workflows and reporting that deliver the design you just agreed, and that hold up in operation: nightly run performance, scalability and maintainability, not just functional correctness.

Make the value case tangible for customer leadership: define how forecast accuracy, availability, inventory and cost will be measured, and report honestly on where we stand.

Take it live. Coordinate User Acceptance Testing, resolve what testing surfaces, and upskill super users so the customer is proficient and self-sustaining after go-live.

Own adoption, not just delivery. A technically correct solution that nobody uses is not a successful project.

Document what you built - requirements, scope and configuration - so the project team, the customer and our Continuous Services colleagues can work with it after handover.

Work across disciplines : with Technical Consultants on the data model, interfaces and the customer's ERP landscape, and with Project Managers on scope, effort and timelines.

Within RELEX

Challenge and develop implementation best practice across industries (grocery, DIY, home goods, pharma, wholesale and more)

Share knowledge with the team as both a trainer and a participant, and support colleagues who are earlier in their journey

Work with our global teams on international projects and bring practices between regions

Use AI tooling actively in your daily work - we expect curiosity here and give you room to experiment

What we're looking for

Around 2+ years of relevant experience in supply chain or retail planning, demand and inventory planning, or in implementing / consulting on planning software. A degree in supply chain management, business, engineering, mathematics or computer science is a good foundation - but we care more about what you have actually done.

Structured thinking and comfort with ambiguity. Many customer requirements arrive without a ready-made answer. You break them down, work with data, and arrive at a defensible recommendation.

Communication that works across levels - from super users in a training room to senior stakeholders in a steering committee, including the conversations where the message is not what the customer hoped to hear.

Business-fluent German and English. Both are used daily.

Willingness to travel depending on the project phase.

Technical affinity : SQL, scripting, or an interest to pick these up

Additionally, for the Senior level:

Several years of consulting or implementation experience, including demonstrable ownership of a workstream or a smaller project end-to-end - scope, risk, timeline and completion, not just your own tasks

Reliable effort estimation for standard and custom requirements, supporting scoping and SOW discussions

Experience coaching and mentoring less experienced colleagues

Confidence in front of senior customer stakeholders, including steering committees

Hands-on experience with a supply chain planning system, either as a user or an implementer

Experience defining and tracking KPIs or building a value case

Who we are

We're bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together.

Flexibility in how and where you work

Room to thrive in a fast-growing global company with a good market position

Practical benefits that support work, family, wellness, and everyday life

• Annual leave
• Diverse, inclusive, and supportive work culture
• Work that meaningfully reduces waste and improves sustainability
• Ownership, autonomy and flat hierarchies
• Two paid volunteering days each year

We are a global community of different cultures, voices, and experiences.

We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other.

If you feel this is the opportun