Senior Student Success Coach

Bournemouth University’s Human Computer Interaction Research Group; Bournemouth; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Health & Wellbeing

Discounts

Travel

Sports

Family Benefits

Campus Facilities

Job summary

Bournemouth University’s Human Computer Interaction Research Group in Bournemouth invites applications for a senior student coach to lead the Student Success Team. You will mentor staff, coordinate student support initiatives and ensure high quality services for diverse learners.

For informal discussion contact Beth Cleeve at [e-mail]. Visa sponsorship is not available under Skilled Worker Route, BU cannot sponsor those needing permission to work.

Qualifications

• Experience leading student support teams and developing inclusive services.
• Ability to mentor staff and coordinate cross-functional initiatives.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead and develop the Student Success Team to deliver high-quality student support.
• Design and implement programmes to improve student outcomes and wellbeing.
• Collaborate with BU departments to align services with strategic priorities.
• Represent the team in cross-institutional projects and reporting.

Skills

Compassionate leadership

Team management

Student support

Tools

Microsoft 365

Job description

About the role

At Bournemouth University we are committed to providing a supportive, inclusive environment that promotes the academic and personal success of our students. The Student Success Team plays a critical role in enabling students to thrive and we are looking for a compassionate and skilled senior student coach to lead the team.

For an informal discussion, please contact Beth Cleeve, Student Success Team Manager email: [e-mail]

This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, https://www.gov.uk/skilled-worker-visa/your-job

About the department

Student Services is made up of a variety of different departments, all of whom provide a wide range of support to our students. Our goal is to provide students with the opportunity to reach their full potential by ensuring that their personal and social needs are met, and that they are well placed to make the most of their future career prospects through skills support and careers development. Every individual is different, and we understand the importance of different voices, experiences, perspectives and backgrounds to bolster creativity and innovation.

About us

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

More than just a job!

Working for BU provides you with access to a fantastic range of benefits.

Core Package:

• PAY – a competitive salary with opportunities for pay progression
• PENSION – a valuable defined benefit pension with generous employer contributions
• HOLIDAY – Annual leave entitlement of 30 days plus bank holidays and winter closure (pro rata if part time)
• WORK LIFE BALANCE – flexible working arrangements including opportunities for hybrid working and flexitime (role dependant)

You will also have access to a wide range of voluntary benefits:

• Health & Wellbeing:Employee assistance programme, dental care scheme, health cash plan
• Financial & Discounts:Discounts including a reduction of fees for family members who study at BU
• Travel:Cycle to work scheme, secure bike stores, showers and lockers, free bus travel between campuses, discounted bus travel
• Sports & Activities:Sport BU has a wide range of activities which staff can access
• Family:Enhanced maternity, paternity and adoption leave, on-site nursery with discounts for BU staff
• Modern, vibrant campus locations:Bright and flexible work and meeting spaces, with on-site food outlets and coffee shops

A job description for this position is available at the top of this page. If you require this in a different format, please contact us at [e-mail].