Senior Store Keyholder - Lead, Open/Close, Growth Path

Toolstation Ltd; Ilkeston; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Employee discounts

Health/wellbeing support

Financial education

Access to Academy

Job summary

Toolstation Ltd is seeking enthusiastic store team members to assist customers, manage deliveries, stock shelves, and help run daily store operations. You will contribute to a friendly, efficient shopping experience and support colleagues across shifts.

The role offers opportunities for growth within our fast-growing retail network, with focus on delivering excellent customer service and teamwork in a dynamic environment.

Qualifications

• Friendly, helpful customer service orientation.
• Willingness to learn product range and procedures.
• Strong communication and team collaboration.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Support store operations and deliver great customer experiences.
• Handle deliveries, unpack stock and stock shelves.
• Open and close the store as a keyholder when required.
• Provide proactive assistance to customers and colleagues during shifts.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Job description

Toolstation Ltd is seeking enthusiastic store team members to assist customers, manage deliveries, stock shelves, and help run daily store operations. You will contribute to a friendly, efficient shopping experience and support colleagues across shifts.

The role offers opportunities for growth within our fast-growing retail network, with focus on delivering excellent customer service and teamwork in a dynamic environment.