Customer-Focused Store Assistant | Growth Path & Perks

Toolstation Ltd; Maldon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30 days holiday (22 days + 8 in lieu)

Company pension scheme and life cover

Bonus scheme and cycle to work

Save and buy as you earn

20% discount across Travis Perkins

Aviva Digicare + health support

Financial education and recognition

Discounts at 1,000+ retailers

Job summary

Toolstation Ltd is seeking friendly, reliable staff to join our local store team. You will help customers find what they need, handle deliveries, stock shelves, and prepare orders with a positive attitude. Early starts and late finishes are expected to suit our long opening hours.

No retail experience is required as we provide full training; a committed team player who cares about customers will thrive and grow with us across the business.

Qualifications

• No prior retail experience required; commitment to delivering excellent service.
• Willingness to learn; able to manage early starts and late finishes.
• Customer-oriented approach with a proactive attitude.

Responsibilities

• Assist customers in-store to locate products and answer questions.
• Handle deliveries, unpack stock and keep shelves tidy.
• Prepare and pick customer orders for collection or delivery.
• Engage with customers to promote store offers and services.
• Be proactive in selling Toolstation Club and Trade Accounts.

Skills

Customer service

Friendly personality

Reliability

Flexibility

Job description

Toolstation Ltd is seeking friendly, reliable staff to join our local store team. You will help customers find what they need, handle deliveries, stock shelves, and prepare orders with a positive attitude. Early starts and late finishes are expected to suit our long opening hours.

No retail experience is required as we provide full training; a committed team player who cares about customers will thrive and grow with us across the business.