Senior Store Assistant: Customer Service & Stock

Toolstation Limited; Greenford; Hybrid; GBP 12,000 - 16,000; Part time

Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Discounts across Travis Perkins

Training & development

Health & wellbeing support

Job summary

Toolstation Limited is seeking a Senior Store Assistant for Greenford (20 hours). You’ll be the friendly face, helping customers find what they need while managing deliveries and stock. There’s a focus on strong customer service, reliability, and flexibility to cover early starts and late finishes.

Role involves keyholder responsibilities, supervisory tasks, and contributing to a team-focused store culture. Local applicants only, with a proactive mindset and shop-floor enthusiasm welcomed.

Qualifications

• Local living with ability to commute to Greenford store.
• Experience as key holder or supervising team members.
• Willingness to handle deliveries and warehouse tasks.
• Strong customer service focus and positive attitude.

Responsibilities

• Be ready to handle deliveries, unpack stock, keep the store clean and prepare orders.
• Provide outstanding service by assisting customers and staying efficient in busy times.
• Ask the right questions to understand customer projects and needs.
• Be proactive in selling Toolstation Club and Trade Accounts.
• Open/close the store and provide short-term supervisory cover when needed.

Skills

Customer service

Reliability

Flexibility

Job description

Toolstation Limited is seeking a Senior Store Assistant for Greenford (20 hours). You’ll be the friendly face, helping customers find what they need while managing deliveries and stock. There’s a focus on strong customer service, reliability, and flexibility to cover early starts and late finishes.

Role involves keyholder responsibilities, supervisory tasks, and contributing to a team-focused store culture. Local applicants only, with a proactive mindset and shop-floor enthusiasm welcomed.