Senior Store Assistant

TN United Kingdom; Burnley; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking company as a Senior Store Assistant in Burnley, where your passion for customer service and teamwork will shine. This role offers more than just retail duties; you'll be the face of the store, ensuring customers leave satisfied. With opportunities for career growth and a supportive environment, you can develop your skills through training and programs. Enjoy a range of fantastic benefits, including holidays, a pension scheme, and discounts at numerous retailers. If you take pride in your work and love helping others, this is the perfect opportunity for you.

Benefits

22 days’ holidays plus Bank Holidays

Company pension scheme

Life assurance

Bonus schemes

Cycle-to-work

Savings schemes

Discounts across Travis Perkins companies

Financial education

Recognition awards

Discounts at over 1000 retailers

Qualifications

• Hard work and passion for delivering great service.
• A love of teamwork and willingness to help out.

Responsibilities

• Checking and unpacking deliveries, stocking shelves, and cleaning the branch.
• Providing a great customer experience with a smile.

Skills

Customer Service

Teamwork

Reliability

Positive Attitude

Job description

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What you'll do

Senior Store Assistant (keyholder) in Burnley - 20 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. You’ll serve customers, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter. But if you take pride in your work, our customers will notice and love us all the more.

Day-to-day

• Mucking in. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
• Delivering great service. Providing a great customer experience with a smile, no matter how busy it gets.
• Asking questions and building relationships. Ensuring customers leave with everything they need for the job.
• Building a fun working environment. Maintaining product availability and high branch standards, creating a welcoming atmosphere for everyone.

What you'll bring

• Hard work and passion. No retail experience needed; focus on delivering great service, and we’ll teach you the rest.
• A love of teamwork. Be willing to help out and get involved.
• A positive attitude. Ensure customers have a great experience.
• Reliability. Be dependable, flexible, and fun to work with.
• Be yourself. Bring your personality to work and let it shine.

What you'll get

Opportunities to express yourself and grow your career in retail, whether climbing the ladder, moving across the business, or exploring other roles within the Travis Perkins Group. We support your development with training and our Toolstation Academy programs.

You’ll also enjoy some of the best benefits in retail, including 22 days’ holidays plus Bank Holidays, a company pension scheme, life assurance, bonus schemes, cycle-to-work, savings schemes, discounts across Travis Perkins companies, financial education, recognition awards, and discounts at over 1000 retailers.

Toolstation: The story so far

We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. We serve the trade, home improvers, and self-builders, delivering more than just tools. Our store expansion and the diversity of our Group mean opportunities for ambitious individuals eager to grow with us.