Senior Stakeholder Engagement Lead for Infrastructure

Environmental Resources Management (ERM); Cardiff; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

ERM is seeking a Client Delivery Lead to steer stakeholder engagement on major capital projects across the UK. You will develop strategies, design engagement activities, and translate complex information for non-technical audiences to support informed decision-making.

You will manage multidisciplinary teams, ensure governance, and contribute to social value and sustainability services while mentoring consultants and leading client interactions and proposals.

Qualifications

• Significant experience delivering stakeholder engagement programmes for infrastructure, energy, utilities, transportation, development or environmental projects.
• Strong understanding of planning, consenting and EIA processes.
• Experience managing complex stakeholder relationships, including local communities, statutory consultees, government bodies and industry organisations.
• Proven project management capability, including budget and programme management.
• Excellent facilitation, communication and presentation skills.
• Strong report writing and analytical abilities.
• Experience leading multidisciplinary project teams.
• Ability to manage multiple competing priorities within a consultancy environment.
• Desirable: Experience delivering Social Impact Assessment (SIA).
• Experience in social value strategy and delivery.
• Understanding of DCO, TCPA, NSIP or major infrastructure consenting processes.
• Experience in renewable energy, transmission, transport or water sectors.
• IAP2, consultation, engagement or participation accreditation.
• Existing client relationships within the UK infrastructure and energy sectors.

Responsibilities

• Lead stakeholder engagement workstreams on major capital projects.
• Develop and implement stakeholder engagement and consultation strategies.
• Design and facilitate engagement activities including workshops, public exhibitions, focus groups, stakeholder interviews and community events.
• Advise clients on stakeholder risks, issues and opportunities.
• Prepare stakeholder engagement plans, consultation reports and supporting planning documentation.
• Translate complex technical information into clear and accessible communications for non-technical audiences.
• Support delivery of Social Impact Assessment (SIA), Environmental Impact Assessment (EIA) and related consent applications.
• Manage stakeholder databases, consultation records and reporting requirements.
• Ensure projects are delivered safely, on time, within budget and to ERM quality standards.
• Act as Project Manager or Task Manager on engagement projects.
• Manage scope, programme, resource requirements and commercial performance.
• Coordinate multidisciplinary teams across CPD and wider ERM service lines.
• Manage subcontractors and specialist suppliers where required.
• Ensure effective risk management and project governance.
• Build trusted relationships with clients and key stakeholders; identify cross-selling opportunities.
• Lead and contribute to bids, proposals and client presentations.
• Support growth of stakeholder engagement, social value and social sustainability services.
• Contribute to thought leadership and market positioning initiatives.
• Mentor and coach consultants and senior consultants; share good practice and tools.
• Support recruitment, onboarding and capability development.
• Promote collaboration across technical disciplines and geographies.

Skills

Stakeholder engagement

Facilitation

Communication

Presentation skills

Report writing

Project management

IAP2 accreditation

Job description

ERM is seeking a Client Delivery Lead to steer stakeholder engagement on major capital projects across the UK. You will develop strategies, design engagement activities, and translate complex information for non-technical audiences to support informed decision-making.

You will manage multidisciplinary teams, ensure governance, and contribute to social value and sustainability services while mentoring consultants and leading client interactions and proposals.