Senior SQL Technical Systems Engineer

Hyra; Birmingham; Hybrid; GBP 83,000 - 101,000; Full time

Job summary

Hyra is seeking a Senior SQL Technical Systems Engineer to provide specialist application support, project delivery and technical expertise across housing enterprise systems. This hybrid role requires 2 days per week in the Birmingham office and focuses on ensuring service continuity during a busy six-month period.

You will support reporting solutions, system enhancements and as-needed releases while collaborating with Digital Services teams and suppliers to strengthen application stability and

Qualifications

• Proven experience in Application Support, Systems Analysis or Service Transition roles.

Responsibilities

• Provide technical support and administration across housing systems.
• Support the delivery of business-critical projects alongside BAU operations.
• Manage software releases, upgrades, patches and system changes.
• Investigate and resolve technical issues through root cause analysis.
• Support system testing, UAT and test script development.
• Work with stakeholders to gather business requirements and deliver technical solutions.
• Produce and support reports using SQL Server and SSRS.
• Maintain system documentation, configurations and support procedures.
• Collaborate with suppliers and internal Digital Services teams to ensure application stability.
• Support knowledge transfer and strengthening capability within the Applications team.
• The role will come with hybrid working flexibility, with 2 days per week expected in the Birmingham office.

Skills

SQL scripting

SSMS

SSRS reports

ITIL & ITSM

Troubleshooting

Stakeholder management

UAT support

Test environments

Tools

SQL Server

SSMS

SSRS

Power BI

Azure

Job description

An established property organisation is seeking a Senior SQL Technical Systems Engineer to provide specialist application support, project delivery and technical expertise across its Housing Enterprise systems. Working within a hybrid environment, you will support key operational initiatives, reporting solutions and system enhancements while ensuring service continuity during a busy six-month period.

Client Details

• Michael Page is proud to be partnered with a well-established property organisation committed to delivering high-quality services across the Midlands region.
• As part of an ambitious programme of operational and digital improvement, they are investing in their enterprise applications to support key priorities including customer projects, rent increases, service charge management and income collection analytics.

Description

As the Senior SQL Technical Systems Engineer, you will play a pivotal role in supporting and enhancing the organisation's housing enterprise applications.

Key responsibilities include:

• Providing technical support and administration across critical housing systems.
• Supporting the delivery of business-critical projects alongside BAU operations.
• Managing software releases, upgrades, patches and system changes.
• Investigating and resolving technical issues through root cause analysis.
• Supporting system testing, User Acceptance Testing (UAT) and test script development.
• Working with stakeholders to gather business requirements and deliver technical solutions.
• Producing and supporting reports using SQL Server and SSRS.
• Maintaining system documentation, configurations and support procedures.
• Collaborating with suppliers and internal Digital Services teams to ensure application stability.
• Supporting knowledge transfer and strengthening capability within the Applications team.
• The role will come with hybrid working flexibility, with 2 days per week expected in the Birmingham office.

Profile

The successful candidate for this Senior SQL Technical Systems Engineer role will have:

• Proven experience in Application Support, Systems Analysis or Service Transition roles.
• Strong SQL Server skills, including SQL scripting and SSMS.
• Experience developing and supporting SSRS reports.
• A solid understanding of ITIL and IT Service Management practices.
• Experience supporting enterprise applications within a complex environment.
• Knowledge of software release, testing and change management processes.
• Strong troubleshooting, analytical and stakeholder management skills.
• Experience maintaining test environments and supporting UAT activities.

Desirable experience includes:

• Housing Management Systems support or administration.
• Experience delivering system upgrades and system enhancements.
• Microsoft Azure exposure.
• Power BI reporting experience.
• ITIL Foundation or relevant Microsoft certifications.

Job Offer

• 450- 550 per day (depending on experience)
• Initial 6-month contract with potential extension
• Hybrid working arrangement (2 days per week in Birmingham)