Senior Solutions Engineer - Growth & Adoption

Redwoodsoftware; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

Redwoodsoftware in the United Kingdom is looking for a Senior Solutions Engineer to serve as a key partner for existing customers. In this role, you will focus on driving adoption and uncovering expansion opportunities, acting as a bridge between technical and business objectives.

With a strong background in customer-facing technical roles, you will manage projects and collaborate with various teams to ensure customer success and satisfaction. The ideal candidate should possess hands-on experience with enterprise software and excellent communication skills.

Qualifications

• Minimum 3–5 years in a customer-facing technical role like Technical Account Management.
• Hands-on experience with Cloud Infrastructure, ERP, Databases, ETL, MFT.
• Experience with LLMs and AI solutions is preferred.

Responsibilities

• Build and maintain relationships with technical and executive stakeholders.
• Drive adoption, uncover new opportunities, and act as a trusted advisor.
• Manage concurrent projects and coordinate cross-functional teams.

Skills

Customer-facing technical role

Enterprise software technologies

Troubleshooting technical issues

Analytical problem-solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

SAP ERP solutions

Java

SQL Developer

Job description

Redwoodsoftware in the United Kingdom is looking for a Senior Solutions Engineer to serve as a key partner for existing customers. In this role, you will focus on driving adoption and uncovering expansion opportunities, acting as a bridge between technical and business objectives.

With a strong background in customer-facing technical roles, you will manage projects and collaborate with various teams to ensure customer success and satisfaction. The ideal candidate should possess hands-on experience with enterprise software and excellent communication skills.