Senior Solutions Engineer

EngineersOfAI; Greater London; In loco; GBP 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

EngineersOfAI is looking for experienced Solutions Engineers to join their team in Greater London. In this role, you will drive customer success with Algolia's powerful search and discovery platform by working closely with Sales Teams and clients to demonstrate technical capabilities.

You will be a part of the go-to-market organization, owning the pre-sales relationship and advocating for customer needs. Ideal candidates have 4+ years in a technical sales role and experience in software development.

The position offers opportunities to influence product development and contribute to best practices while ensuring customer satisfaction.

Competenze

• 4+ years experience in a customer-facing technical role, ideally in SaaS.
• Previous software development experience in front-end or back-end technologies.
• Great oral and written communication skills.

Mansioni

• Work with Sales Teams and prospects on their evaluation of Algolia solutions.
• Understand customer goals with KPIs and articulate Algolia's capabilities.
• Assist in the Sales process including demos and Proofs of Concept.

Conoscenze

Customer Problem-Solving

JavaScript

TypeScript

React

Java

Ruby

Go

Node

Python

Swift/Objective-C

Descrizione del lavoro

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelise and drive technical success with our solutions.

We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast-growing market.

This role is a critical part of Algolia’s go-to-market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases.

In this position, you will own the technical pre‑sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit.

You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs.

You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences.

Beyond customer‑facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross‑company initiatives that improve how customers succeed with Algolia.

YOUR ROLE WILL CONSIST OF:

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

YOU MIGHT BE A FIT IF YOU HAVE:

• Obsessed with Solving Customer Problems
• 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
• Previous software development experience in one or more of the following areas:
• Front End: JavaScript, TypeScript, React,
• Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
• Experience with data formats and data transformation
• Great oral and written communication skills
• Superior organisational skills working with mult