Senior Solutions Engineer

Bright Purple; City of Edinburgh; Hybrid; GBP 37,000 - 62,000; Full time

Job summary

Bright Purple is recruiting a Senior Salesforce Administrator (Solutions Engineer) to own day-to-day Salesforce configuration across Sales, Service and Field Service clouds in a hybrid Edinburgh setting.

You will mentor a small team, drive complex automation with Flow and validation rules, review changes, and collaborate with the Solutions Architect to deliver tested platform updates while maintaining security and data integrity.

Qualifications

• Salesforce Certified Administrator (essential)
• Senior-level experience as a Salesforce Administrator
• Strong hands-on configuration skills: Flow Builder, validation rules, page layouts, reports & dashboards, security model

Responsibilities

• Own day-to-day Salesforce administration across Sales, Service and Field Service clouds
• Build and maintain complex automation using Flow Builder and declarative tools
• Mentor a small team of Salesforce administrators/support analysts
• Triage and resolve complex user support escalations
• Partner with Solutions Architect to translate designs into configured changes
• Manage user access, security model, profiles and data integrity
• Deploy platform changes through the development pipeline
• Keep system documentation and SOPs up to date
• Support release management and assess impact of new Salesforce releases
• Engage with external partners on delivery standards and timelines
• Identify opportunities for process improvement and debt reduction

Skills

Salesforce administration

Mentoring

Agile approaches

Stakeholder engagement

Tools

Copado

Gearset

Job description

Senior Salesforce Administrator (Solutions Engineer)

Up to £62,000 | Hybrid, Edinburgh (min. 2 days/week on-site)

Our client, a major UK housebuilder with an ambitious technology transformation underway, is growing its Salesforce team and this is a brand-new role at the heart of it.

This isn't a "keep the lights on" admin job. You'll take full day-to-day ownership of Salesforce configuration and administration across Sales, Service and Field Service Cloud, working hand-in-hand with the Solutions Architect to turn approved designs into well-built, properly tested platform changes. You'll also take on line management of a small team of Salesforce administrators acting as their escalation point, quality gatekeeper and mentor.

If you're a senior Salesforce Administrator who's ready to step up, own the platform, and start building a team around you, this is that next move.

What you'll be doing

• Own day-to-day Salesforce administration, configuration and maintenance across Sales, Service and Field Service clouds
• Build and maintain complex automation using Flow Builder, validation rules and other declarative tools; review Apex and Lightning Component changes where required
• Manage and mentor a small team of Salesforce administrators/support analysts overseeing workload, quality of output and professional development
• Triage and resolve complex user support escalations across Salesforce and integrated systems
• Partner with the Solutions Architect to translate architecture and solution designs into configured, tested platform changes
• Manage user access, the security model, profiles, permission sets and data integrity
• Deploy platform changes through the development pipeline in line with change control protocols
• Maintain up-to-date system documentation, configuration records and standard operating procedures
• Support release management activities and assess the impact of new Salesforce releases on existing configuration
• Engage with external partners and vendors on delivery standards and timelines
• Identify opportunities for process improvement, automation and technical debt reduction

What you'll bring

• Salesforce Certified Administrator (essential); Advanced Administrator or Platform App Builder certification desirable
• Substantial, senior-level experience as a Salesforce Administrator comfortable owning the platform day-to-day rather than working under close direction
• Strong hands-on configuration skills: Flow Builder, validation rules, page layouts, reports & dashboards, security model
• Experience managing or mentoring more junior team members, formally or informally
• Working knowledge of Apex and Lightning Components sufficient to review and QA changes hands-on development is not a requirement of this role
• Familiarity with deployment tools such as Copado or Gearset
• Comfortable working within Agile ways of working and structured change control processes
• Excellent stakeholder engagement and communication skills across technical and non-technical audiences
• Experience working with Salesforce managed packages is a plus

Join a Salesforce function investing seriously in modern tooling and process

Bright Purple is proud to be an equal opportunities employer. We partner with clients who share our commitment to diversity and inclusion across the industry.