Senior Solutions Consultant

PTC; Greater London; Hybrid; GBP 90,000 - 115,000; Full time

Job summary

PTC is seeking a Senior Solutions Consultant in London (Hybrid) to drive technical sales for Arena-based PLM/QMS solutions. You will collaborate with Sales, Product, and Engineering to demonstrate value and guide customers through discovery, demos, and implementation scoping.

The role emphasizes pre-sales support, solution architecture, and ongoing customer engagement across High Tech, Life Sciences, Semiconductors, Aerospace, and Industrial sectors.

Qualifications

• Three or more years in a technical role at an enterprise solution company (pre-sales solution consulting, implementation consulting, technical support) with PLM/PDM solutions (Arena, Windchill, Enovia, Teamcenter, Oracle Agile PLM).
• Two or more years of direct industry experience in High Tech, Life Sciences, Semiconductors, Aerospace, or Industrial.
• Bachelor's degree preferred; BS in CS or Engineering is a plus.

Responsibilities

• Support and close the technical sale for new and upsell business.
• Work closely with sales personnel to resolve advanced-level issues in pre-sales activities.
• Provide technical assistance to sales in leveraging Arena technology by articulating product development processes.
• Participate in technical discovery calls to understand as-is vs to-be scenarios.
• Deliver product presentations and engage customers to illustrate solution use for product development problems.
• Help build demo and trial content that is compelling and scalable for the team.
• Contribute to continuous improvement by sharing feedback with customers and internal teams.
• Identify how the customer’s process can be implemented with Arena’s cloud solution.
• Provide input for planning requirements and high-level schedules for an implementation.
• Support marketing events such as executive dinners, webinars and trade shows.

Skills

Technical Sales

PLM software

Communication skills

Demo & presentations

Learning mindset

Education

Bachelor's degree

BS in Computer Science or Engineering

Job description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Senior Solutions Consultant

Location: London (Hybrid)

Are you looking for a new opportunity and rewarding career? Arena, previously headquartered in California, was acquired by PTC in 2021 and we help high tech manufacturers and medical device companies create products that change the world. Our cloud-based product lifecycle management (PLM) and quality management (QMS) software is used by product innovators like Nutanix, PayPal, Sonos, Philips and Schneider Electric.

Join our team and you will thrive in an award-winning workplace that fosters a work-life balance. At Arena, we focus on helping people identify their strengths to better their career every day, to grown and learn both personally and professionally.

Day To Day

• Support and close the technical sale for new and upsell business.
• Work closely with sales personnel to resolve advanced-level issues associated with pre-sales activities.
• Provide technical assistance to sales in leveraging the latest Arena technology by articulating and demonstrating collaborative product development processes.
• Participate in technical discovery calls, gathering information to understand and illustrate the as-is vs to-be scenarios.
• Deliver product presentations and engage customers in discussions to determine how solution can be used to solve product development problems.
• Help build demo and trial content that is compelling and scalable for the team.
• Be part of a continuous improvement model by giving and taking feedback from customers, Product, Marketing, Sales, Success and Engineering departments.
• Identify and articulate how the customer’s process can be best implemented with Arena’s cloud solution.
• Provide input for Arena Customer Success Team to plan the requirements and high-level schedule for an implementation.
• Support marketing events, such as executive dinners, webinars and trade shows.

Preferred Skills And Knowledge

• Understanding of the ‘Technical Sale’ (Solution & Value Selling).
• Excellent Knowledge of PLM software.
• Excellent communication and demo/presentation skills.
• Motivated for continuous improvement and a lifelong student of interesting things.
• Curiosity for learning how things work and can explain to others.
• Friendly, detail oriented, thorough, savvy with new technologies, and learn new software applications quickly.
• Enthusiastic, self-motivated individual dedicated to driving revenue as a member of the sales team.
• Able to develop and maintain a deep understanding of Arena applications, modules, and features.
• Fluent English is mandatory. Strong preference for fluent German speaker. Hebrew is considered a plus

Preferred Experience

• Cloud-based software sales.
• Excellent written and verbal presentation skills for technical as well as executive audiences.
• Experience and understanding of the NPD, NPI, and Quality processes within the High Tech, Life Sciences, Semiconductors, Aerospace, and Industrial Industries

Basic Qualifications

• Three or more years’ experience in a technical role of enterprise solution company preferred (pre sales solution consulting, implementation consulting, technical support, etc.) with PLM/PDM solutions (e.g. Arena, Windchill, Enovia, Teamcenter, Oracle Agile PLM).
• Two or more years of direct industry experience in High Tech, Life Sciences, Semiconductors, Aerospace, or Industrial
• Bachelor's degree preferred. BS in Computer Science or Engineering a plus.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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