Senior Solutions Architect: Deployments & Integrations

NiCE; Southampton; On-site; GBP 45,000 - 65,000; Full time

Job summary

NiCE in the UK is seeking a skilled Professional Services Engineer to implement and support complex NICE product deployments at our Hedge End site near Southampton. You will handle non-standard configurations, data manipulations, and collaborate with cross-functional teams in a fast-growing security and data analytics environment.

The role requires UK residency, on-site work five days a week, and strong scripting knowledge (PowerShell/.NET/C#/Java) with REST/SOAP APIs.

Qualifications

• Bachelor’s degree in IT, CS or related field, or demonstrable professional experience.
• Experience in system/implementation engineering for complex data-driven solutions.
• Strong scripting skills and API experience (REST/SOAP).
• Experience with MS SQL and Windows servers/clients.
• Excellent English communication and ability to work under pressure.

Responsibilities

• Implementing and supporting custom deployments and integration of various NICE product suites for clients.
• Working on non-standard configuration requests, manual database and file manipulations and other advanced system adjustments.
• Working effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D.
• Accurately tracking effort on tasks - recognizing scope and effort variances early, evaluating impact and raising issues as appropriate.
• Using best practice methods, quality standards, and guidelines on all project phases.

Skills

System engineering

Scripting (PowerShell/.Net/C#/Java)

APIs REST/SOAP

RDBMS MS SQL

Windows server

Communication skills

Troubleshooting

Time-management

Education

Bachelor’s Degree in Information Technology or related field

Tools

Postman

Fiddler

.NET Framework

MS Azure Cloud

Job description

NiCE in the UK is seeking a skilled Professional Services Engineer to implement and support complex NICE product deployments at our Hedge End site near Southampton. You will handle non-standard configurations, data manipulations, and collaborate with cross-functional teams in a fast-growing security and data analytics environment.

The role requires UK residency, on-site work five days a week, and strong scripting knowledge (PowerShell/.NET/C#/Java) with REST/SOAP APIs.