Senior Solutions Architect – Deployments & Integrations

NICE (New Independent Conference Experts) Ltd.; Southampton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

NiCE is seeking a talented solutions delivery engineer to join the technology team in Hedge End (near Southampton). The role focuses on implementing technical aspects of NICE product deployments, non-standard configurations, and guiding customers through complex setups.

The candidate will work with PowerShell, APIs, and Windows environments, communicating across departments. UK security clearance (NPPV3) is required with eligibility stated in the candidate notes.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Engineering or related field preferred. However, suitable and demonstrable professional experience will also be considered.
• System/implementation engineering for complex data driven solutions.
• Scripting (PowerShell / .Net / C#/Java, etc.)
• APIs (REST, SOAP) including interfacing with Postman or Fiddler
• Technical and analytical skills
• Windows server/client
• Effective, respectful communication with customers and internal teams.

Responsibilities

• Implementing and supporting custom deployments and integration of various NICE product suites for clients.
• Working on non-standard configuration requests, manual database and file manipulations and other advanced system adjustments.
• Working effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D.
• Accurately tracking effort on tasks - recognizing scope and effort variances early, evaluating impact and raising issues as appropriate.
• Using best practice methods, quality standards, and guidelines on all project phases.

Skills

PowerShell

C#/Java

APIs (REST/SOAP)

Windows server/client

Education

Bachelor’s Degree in IT/Computer Engineering or related field

Tools

Postman

Fiddler

Job description

NiCE is seeking a talented solutions delivery engineer to join the technology team in Hedge End (near Southampton). The role focuses on implementing technical aspects of NICE product deployments, non-standard configurations, and guiding customers through complex setups.

The candidate will work with PowerShell, APIs, and Windows environments, communicating across departments. UK security clearance (NPPV3) is required with eligibility stated in the candidate notes.