Senior Solutions Analyst

RedRock Resourcing; England; On-site; GBP 65,000 - 85,000; Full time

Job summary

RedRock Resourcing partners with a leading UK law firm to recruit a Senior Solutions Analyst who will drive technology initiatives that deliver real business value and efficiency. You will own the full lifecycle of implemented AI and legal tech, from evaluation and deployment to ongoing support, security and privacy considerations.

Collaborating with Innovation and Technology teams and external vendors, you will translate business needs into robust system configurations and documented designs.

Qualifications

• Several years' experience implementing and supporting innovative AI and legal technology systems within a law firm environment.
• Proven ability to understand and solve business problems through technology.
• Experience working within a technology change management environment.
• Strong understanding of legal technology and AI solutions.
• Experience with system integrations and knowledge of APIs would be advantageous.
• Strong stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical users.
• Excellent problem-solving skills with a proactive and customer-focused approach.

Responsibilities

• Contribute to the development of the firm's Innovation and AI strategy.
• Identify and assess innovative legal technology and AI systems against business, technical and security requirements.
• Lead the implementation of approved legal technology and AI solutions.
• Take responsibility for the full lifecycle of allocated systems.
• Gather business requirements and translate them into practical solutions and system configurations.
• Identify opportunities for process improvements, efficiency gains and cost savings.
• Troubleshoot technical issues and investigate root causes to develop long-term solutions.
• Work closely with internal stakeholders and third-party technology suppliers.
• Maintain solution documentation, technical designs, knowledge articles and user guides.
• Support technology governance, security and privacy requirements across all solutions.

Skills

AI systems

Legal tech

System integration

Stakeholder management

Tools

APIs

Job description

I'm proud to be working with a leading law firm that's continuing to invest in AI and innovative legal technology, in support of their search for a Senior Solutions Analyst to help deliver technology solutions that create genuine business value and efficiencies.

You'll work closely with the Innovation and Technology teams to identify and assess new legal technology and AI solutions, before taking ownership of their successful implementation across the business.

The role will cover the full lifecycle of allocated systems, from implementation and development through to ongoing support and, where required, decommissioning. You'll also play an important business analysis role, working with users to understand requirements and translate these into effective solutions and system configurations.

Alongside delivering new technology, you'll identify opportunities for process improvements, efficiency gains and cost savings, while ensuring solutions are delivered with security and privacy at the forefront.

Key Responsibilities

• Contribute to the development of the firm's Innovation and AI strategy.
• Identify and assess innovative legal technology and AI systems against business, technical and security requirements.
• Lead the implementation of approved legal technology and AI solutions.
• Take responsibility for the full lifecycle of allocated systems.
• Gather business requirements and translate them into practical solutions and system configurations.
• Identify opportunities for process improvements, efficiency gains and cost savings.
• Troubleshoot technical issues and investigate root causes to develop long-term solutions.
• Work closely with internal stakeholders and third-party technology suppliers.
• Maintain solution documentation, technical designs, knowledge articles and user guides.
• Support technology governance, security and privacy requirements across all solutions.

Requirements

• Several years' experience implementing and supporting innovative AI and legal technology systems within a law firm environment.
• Proven ability to understand and solve business problems through technology.
• Experience working within a technology change management environment.
• Strong understanding of legal technology and AI solutions.
• Experience with system integrations and knowledge of APIs would be advantageous.
• Strong stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical users.
• Excellent problem-solving skills with a proactive and customer-focused approach.