AI Solutions Manager, Legal firm

Meredith Brown Associates Ltd; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Meredith Brown Associates Ltd. is seeking an AI Solutions Manager in London or the Channel Islands to identify and deliver practical AI-enabled business improvements. You will work directly with stakeholders, translating opportunities into safe, measurable AI solutions and reusable prompt patterns.

You will combine AI experience with business analysis, process improvement and change management, supporting governance and responsible AI while enabling adoption across teams.

Qualifications

• Significant business analysis experience in AI-enabled transformation within a law firm or professional services.
• Proven ability to map processes, gather requirements and shape practical improvements.
• Experience supporting AI, automation and digital workplace tools; ability to articulate tech concepts in business terms.

Responsibilities

• Identify opportunities for AI-enabled process improvements across prioritized areas.
• Shape practical AI solutions and develop reusable prompts and workflow guidance.
• Support adoption, change management, governance and responsible AI practices.
• Measure value, gather feedback and drive continuous improvement with stakeholders.

Skills

Business Analysis

Stakeholder Engagement

Prompt Engineering

AI-enabled Transformation

Communication Skills

Tools

Microsoft 365

Prompt Patterns

Workflow Documentation

Job description

Our client, a leading global Legal / Professional Services firm with a growing Fund Services / Fiduciary arm, is looking for an AI Solutions Manager to identify, shape and deliver practical business process improvements across prioritised areas of the business. The successful candidate will need strong business analysis and business process improvement skills in relation to supporting AI automation, and the ability to explain AI and technology concepts in clear business language. Applicants must already work in a legal firm and be based in London or Jersey.

Role & Responsibilities:

• This is a business-facing role for someone who can work directly with stakeholders, understand current ways of working, identify where improvement is needed, and translate opportunities into safe, useful and measurable AI-enabled solutions.
• The role will make practical use of structured prompt engineering, reusable prompt patterns, AI-enabled workflows, agentic workflow concepts, automation and approved technology platforms.
• The successful candidate will combine experience in applied AI, business analysis, process improvement and stakeholder engagement. They will not be expected to build machine learning models, but they will need to understand how AI can be applied responsibly to improve business outcomes.
• The main responsibilities of the role include identifying business process improvement opportunities, shaping practical AI-enabled solutions, developing reusable prompts and workflow guidance, supporting adoption and change, supporting governance, risk and responsible AI, measuring value and continuous improvement.

Experience:

• Significant business analysis skills relating to delivering AI-enabled transformation and delivery within a law firm.
• Working with business stakeholders to understand requirements, map processes, and shape practical improvements.
• Supporting AI, automation, Microsoft 365, digital workplace tools, or other technology-enabled business improvements.
• Producing process maps, opportunity statements, user stories, acceptance criteria, business cases, workflow documentation, prompt guidance, playbooks, or adoption materials.
• Working in an environment where governance, testing, validation, risk assessment, compliance, or quality review are important.
• Supporting change with business users, including adoption planning, guidance, feedback gathering, and continuous improvement.
• A process improvement mindset, with the ability to simplify workflows and identify practical interventions.
• Practical understanding of prompt engineering, prompt evaluation, and reusable prompt pattern design.
• Ability to identify where AI, automation, agentic workflow concepts, or existing technology can improve business outcomes.
• Excellent communication and facilitation skills, with the ability to explain AI and technology concepts in clear business language.

This is an excellent opportunity in a well-reputed Legal and Financial Services firm in a new team. Candidates can be based in London or the Channel Islands, with occasional travel required, and a flexible hybrid working arrangement.

Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted.