Senior Solution Engineer (f/m/d)

contentful; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Salesforce is seeking a Solution Engineer to partner with Account Executives and support EMEA customers, performing architectural discovery and validating solutions. You will compare Contentful capabilities with legacy technologies and craft compelling demonstrations.

You will collaborate with Solution Architects and Customer Success to ensure smooth onboarding and successful project launches across teams, while translating needs into product feedback and actionable insights.

Qualifications

• Fluency in English; other European languages preferred.
• 3–5 years experience as a Sales/Solution Engineer/Architect or 5–10 years as a developer in digital experience delivery.
• Strong presentation skills to convey business and technical concepts to varied personas.
• Experience with current web technologies (JavaScript frameworks, REST APIs, CDNs, CI/CD).
• High emotional intelligence to navigate multi-stakeholder meetings.
• Curiosity about how technology drives business value.

Responsibilities

• Collaborate with Account Executives to support EMEA customers.
• Help prospects understand Contentful capabilities and how it compares to legacy technologies.
• Understand prospects' project requirements and validate against the platform, mitigating risks.
• Create product demonstrations and assist with technical evaluations.
• Communicate customer needs and product feedback to product, marketing, and sales.
• Collaborate with Solution Architects and Customer Success to ensure successful onboarding.

Skills

English fluency

Presentation skills

Web technologies

Solution selling

Cross-team collaboration

Job description

About The Opportunity

Our Solution Engineers (f/m/d) are close partners of our sales team and own key components of the sales process, including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams worldwide, from visionary brands to innovative digital agencies.

What To Expect?

• Work directly with our Account Executives to support EMEA customers
• Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
• Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
• Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful

What You Need To Be Successful

• Fluency in English - any other European languages would be preferred
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
• Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• A natural curiosity for how technology drives change and how that transfers into business value.

Nice To Have

• Experience working with a Content Management Platform or similar technology (MarTech).
• Prior experience with solution selling methodologies and/or value-based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Contentful is now officially part of Salesforce.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you need reasonable accommodations at any point during the application or interview process, please let your Recruiter know.

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

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