Senior Software Engineer II - Account Experience

Wise; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company is seeking a Senior Backend Engineer to enhance the Account Experience team. The role involves creating user dashboards, managing notifications, and optimizing insights based on user feedback. Ideal candidates have 5+ years of experience in software development with a strong Java background, and a commitment to customer-centric solutions. Competitive salary and hybrid work options are offered.

Benefits

Competitive salary

Wise Benefits

Qualifications

• 5+ years of software development experience, preferably using Java.
• Strong product mindset focused on customer experience.
• Ability to communicate complex technical concepts to non-technical audiences.
• Experience with database management and query optimization.
• Enjoys writing clean and testable code.
• Follows best coding practices and participates in code reviews.

Responsibilities

• Develop landing page for logged-in users.
• Provide summaries of recent user activities.
• Work on spending insights for customers.
• Manage push notifications and email platforms.
• Gather customer feedback across the app.

Skills

Software development experience

Communication skills

Customer experience focus

Relational and non-relational databases

Clean code writing

CI/CD pipelines

Job description

About the role

We are looking for a Senior Backend Engineer to join the Account Experience team. The team is the primary gateway into Wise, responsible for the dashboard users see when they first log on. We provide summaries of customers’ recent actions, own the primary mechanisms to send push notifications and emails, and manage insights to help our customers identify ways to get more out of Wise.

How we work

At Wise, we believe in independent teams where we define our priorities ourselves and everyone can contribute with ideas and suggestions. We work closely with our cross-functional partners to review user research and feedback and plan a roadmap that targets the biggest opportunities to improve our customer experience.

What will you be working on?

• The landing page for logged-in users
• Providing summaries of recent user activities
• Spending insights for customers
• Push notifications and email platform used by all product teams at Wise
• Customer feedback across the app

What do you need?

• You have 5+ years of software development experience (preferably using Java)
• A strong product mindset and passion for customer experience, prioritising work with the customers in mind and making data-driven decisions to fix customer pain-points
• Great communication skills and the ability to articulate complex, technical concepts to non-technical audiences
• Experience working with relational and non-relational databases, query optimisation and designing schemas
• You enjoy writing clean and testable code
• You believe in and follow best coding practices, code reviews and open feedback
• Experience with CI/CD pipelines and distributed and concurrent systems

Interested? Find out more

• How we work – a practical guide
• DEI @ Wise
• Wise Tech Stack (2025 update)
• Our Engineering career map
• Scaling our Infrastructure; how we make it work
• Wise Engineering – https://medium.com/wise-engineering

What do we offer

• Starting salary
• Wise Benefits

#LI-AB3 #LI-Hybrid

Additional Information

Additional information

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it’s like to work at Wise visit Wise.Jobs.

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