Senior Social Media & Strategy Executive – Community & Engagement

TSA; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Work from anywhere benefit

Private healthcare?

Pension scheme

Job summary

TSA in Central London is seeking a Senior Social Media & Strategy Executive to drive day-to-day social activity for multiple client brands. You’ll manage scheduling, community engagement and content calendars, collaborating with strategy and creative teams to turn ideas into engaging social experiences.

The role emphasizes proactive analyses, KPI tracking and clear reporting to improve performance, with hybrid working and up to £35,000 DOE.

Qualifications

• 1+ years' experience in social media management, ideally in an agency or multi-brand environment.
• Hands-on experience managing social accounts, content scheduling and community engagement.
• Strong working knowledge of Sprout Social, Hootsuite or similar social media management platforms.
• Good understanding of Instagram, TikTok, LinkedIn, Facebook and YouTube best practices.
• Experience managing content calendars, captions and publishing schedules.
• Ability to analyse social performance and recommend improvements.
• Excellent copywriting, grammar, and attention to detail.

Responsibilities

• Manage day-to-day running of multiple client social media accounts.
• Schedule, publish and coordinate content across key platforms.
• Deliver proactive community management and engagement.
• Maintain accurate content calendars with assets, captions, tags and timings.
• Write engaging captions and maintain brand voice.
• Use social tools for scheduling, community management and reporting.
• Monitor performance and identify opportunities to improve engagement.
• Produce clear social media reports with practical recommendations.
• Collaborate with creative teams to ensure platform best practices.
• Stay ahead of trends and platform updates.

Skills

Social media management

Content scheduling

Community engagement

Social media analytics

Copywriting

Multiclient juggling

Working with clients

Tools

Sprout Social

Hootsuite

Excel & PowerPoint

Job description

Social Media Management | Community Engagement | Content Scheduling | Social Strategy | Agency

We're TSA (The Stile Agency), a rapidly growing creator-inspired social media agency working with exciting brands including De'Longhi, E.ON Next, The Collective and Jack Daniel's.

We've grown by over 70% in the last 12 months, combining the energy and creativity of a fast-moving agency with the backing of global independent creative agency Five by Five.

Now we're looking for a talented Senior Social Media & Strategy Executive to help manage the day-to-day social media presence of our clients, keeping their communities engaged, their content calendars running smoothly and their social performance moving in the right direction.

It's about making great social media strategies happen, from scheduling and publishing content to managing communities, spotting trends, analysing results and making sure every client account is performing at its best.

The Role at a Glance

Central London – Hybrid (Office Tuesday, Wednesday & Thursday)

Up to £35,000 DOE

Full Time | Permanent

Social Media Management: Community Management | Scheduling | Publishing | Content Calendars

Bring Social Media Strategies to Life.

You'll take responsibility for the smooth day-to-day running of multiple client social media accounts, ensuring content is planned, scheduled, published and managed to a consistently high standard.

Working closely with our creative and strategy teams, you'll help turn big ideas into engaging everyday social experiences, keeping each brand's voice consistent and its community connected.

You'll also monitor performance, identify opportunities to improve engagement and turn social media data into useful recommendations for clients and colleagues.

Where You'll Make an Impact

• Managing the day-to-day running of multiple client social media accounts
• Scheduling, publishing and coordinating content across key social platforms
• Delivering proactive community management, responding to comments and encouraging meaningful engagement
• Maintaining accurate content calendars, ensuring assets, captions, tags and timings are correct
• Writing engaging captions and maintaining a consistent tone of voice for each brand
• Using social media management tools such as Sprout Social or Hootsuite for scheduling, community management and reporting
• Monitoring performance, engagement and KPIs to identify opportunities for improvement
• Producing clear social media reports with practical recommendations
• Working with creative teams to ensure content follows platform best practices
• Staying ahead of social trends, platform updates and new engagement opportunities
• Supporting social media audits, research and new business pitches

About You

You're passionate about social media and understand that successful brand accounts are about much more than simply posting content.

You enjoy the detail behind great social media management, from getting scheduling right and keeping communities engaged to understanding what the data is telling you.

You're highly organised, confident managing multiple accounts and comfortable working in a fast-paced, collaborative agency environment.

You'll ideally bring:

• 1+ years' experience in social media management, ideally within an agency or multi-brand environment
• Hands-on experience managing social accounts, content scheduling and community engagement
• Strong working knowledge of Sprout Social, Hootsuite or similar social media management platforms
• A good understanding of Instagram, TikTok, LinkedIn, Facebook, YouTube and platform-specific best practices
• Experience managing content calendars, captions and publishing schedules
• The ability to analyse social performance and recommend improvements
• Excellent copywriting, grammar and attention to detail
• Strong organisation and confidence juggling multiple clients and priorities
• Clear, professional communication and confidence working with clients and colleagues
• A proactive, creative approach and genuine enthusiasm for social media trends
• Experience with social media reporting, audits, Excel and PowerPoint would be valuable, while Google Analytics knowledge would be a bonus.

Above all, you'll bring positive energy, initiative and a genuine passion for helping brands build thriving online communities.

Why TSA?

Founded in 2020, TSA has quickly established itself as an exciting name in creator-led social media marketing.

We're growing fast, working with brilliant brands and building an agency where creativity, collaboration and fresh thinking are encouraged.

You'll have the opportunity to take ownership of client accounts, work closely with talented creative and strategy teams and develop your career in an ambitious, growing agency.

What We Offer

• Bupa private healthcare and health cash plan
• Pension scheme with increasing employer contributions
• Work from anywhere benefit
• Enhanced parental leave, subject to eligibility
• Life and personal accident insurance
• Discounted shopping and gym memberships
• Interest-free commuting and life loans
• Free fruit and office bar
• The opportunity to work with exciting brands in a rapidly growing creative agency

Your Experience / Background / Previous Roles May Include

Senior Social Media Executive, Social Media & Strategy Executive, Social Media Management Executive, Social Media Account Executive, Community Manager, Social Media Coordinator, Social Media Specialist, Social Media Engagement Executive, Social Media Account Manager, Digital Community Executive.