Senior Social Media & Communications Manager

Learning Curve Group; Spennymoor; Presencial; GBP 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

36-hour week

26 days annual leave

Cycle to Work

Westfield Health

Uniform provided

Descripción de la vacante

Learning Curve Group is seeking a Senior Social Media & Communications Manager to lead social media, content, and communications for learners, employers, and internal audiences. You will set the tone, own the content plan, and produce materials that support campaigns and corporate updates.

The role collaborates with external PR agencies, Marketing, People teams and senior leaders to ensure timely, consistent communications aligned with business priorities.

Formación

• Minimum four years’ experience in social media, content or communications.
• Strong writing and editing skills for social media, internal communications, PR and senior leaders.
• Experience managing content and communications plans across several audiences and channels.
• Experience supporting internal communications within a complex or growing organisation.
• Experience working with PR agencies, journalists or external communications partners.
• Understanding of media relations, reputation management and corporate communications.
• A strong eye for platform-specific content.

Responsabilidades

• Set the social media strategy and grow reach and engagement across LinkedIn, Instagram, Facebook, TikTok and YouTube.
• Build and manage an integrated content and communications calendar.
• Create and commission content including social video, learner stories and thought leadership.
• Plan and deliver internal communications with timely information on priorities and changes.
• Develop internal announcements and leadership communications with People team.

Conocimientos

Social media

Content strategy

Copywriting

Internal communications

PR agency coordination

Media relations

Herramientas

Platform content tools

Descripción del empleo

Job Details: Senior Social Media & Communications Manager

By registering and proceeding with this application, you are confirming that you agree with our Data Protection Policy

Full details of the job.

Vacancy Name

Vacancy Name Senior Social Media & Communications Manager

Vacancy No

Vacancy No VN5896

Location City

Location Postal Code

Location Postal Code DL16 6FS

Contract Type

Contract Type Permanent

Hours per week 36.00

Working Days & Times

Working Days & Times Monday - Thursday 09:00 - 17:00, Friday 09:00 - 15:30

Salary Minimum Pounds

Salary Maximum Pounds

Description

Description Learning Curve Group is a national training and education specialist, supporting learners, employers and education providers across the UK. Through the passion and commitment of our 'Purple People', we help over 100,000 learners each year and remain focused on our vision of transforming lives through learning.

Role Information

The Senior Social Media and Communications Manager will lead LCG’s social media, content, and communications activities across its learner, employer, commercial, and internal audiences. The role will set the direction for LCG’s social channels, own the content plan and tone of voice, and produce content that builds our audience and supports campaigns. This will include learner stories, employer case studies, social video, thought leadership and corporate communications. The postholder will also support internal communications across LCG, helping colleagues understand business priorities, changes and successes. They will work closely with Stephenson Mohl, our external PR agency, to identify stories, coordinate media activity and strengthen LCG’s external profile. The role will work closely with the Marketing Business Partners, People team and senior leaders to ensure our communications are timely, consistent and aligned with business priorities.

DUTIES

• Set the social media strategy and grow LCG’s reach, engagement and following across the platforms that matter, including LinkedIn, Instagram, Facebook, TikTok and YouTube.
• Build and manage an integrated content and communications calendar covering learners, employers, commercial customers, colleagues and wider stakeholders.
• Create and commission content, including social video, learner stories, employer case studies, thought leadership, news stories and corporate updates.
• Support the planning and delivery of internal communications, ensuring colleagues receive clear and timely information about business priorities, changes, achievements and opportunities.
• Work with senior leaders and the People team to develop internal announcements, leadership communications and colleague engagement campaigns.
• Manage and develop LCG’s internal communication channels, making sure content is relevant, accessible and engaging.
• Act as the main day-to-day marketing contact for Stephenson Mohl, LCG’s external PR agency.
• Work with Stephenson Mohl to identify PR opportunities, develop stories, coordinate media activity and secure positive coverage for LCG.
• Support the preparation of press releases, statements, briefing notes, award entries and thought-leadership content.
• Help manage communications around sensitive issues, working with senior leaders and external advisers where required.
• Own and protect LCG’s tone of voice, ensuring the brand is represented consistently across internal and external communications.
• Manage LCG’s online community and respond to comments and messages in a way that protects and strengthens our reputation.
• Work with the Marketing Business Partners to develop social media and content that supports their campaigns and commercial priorities.
• Brief and direct designers, videographers, freelancers and agencies to produce high-quality content.
• Monitor media coverage and online conversations about LCG, identifying potential opportunities or reputational risks.
• Track and report on social media, content, internal communications and PR performance.
• Support employer brand and colleague advocacy activity with the People team.
• Keep up with changes in social platforms, communications practice and content formats, turning them into practical opportunities for LCG.
• Conduct your role in line with the company values and expected behaviours.
• Promote equal opportunities and recognition of diversity throughout the company.
• Comply with the Safeguarding, Prevent and Health and Safety Policies and always be vigilant of potential concerns and risks.
• Always ensure confidentiality and professionalism.
• Provide learners, customers and colleagues with support, advice and guidance as part of your everyday role.

KEY RELATIONSHIPS

• Head of Growth Marketing and Marketing Business Partners.
• Stephenson Mohl and other external communications or creative agencies.
• Executive and senior leadership teams.
• People and internal communications teams.
• Business Development, curriculum experts and delivery teams.
• Design, video and creative resources.
• Learners, employers, partners and other external stakeholders.

Working Flexibly

If the working hours, days or times don't quite meet your needs, please contact us to see if we can accommodate working flexibly.

We can provide this advert in an additional format if required.

• Minimum four years’ experience in social media, content or communications, with evidence of growing audiences and engagement.
• Strong writing and editing skills, with the ability to adapt content for social media, internal communications, PR and senior leaders.
• Experience of managing content and communications plans across several audiences and channels.
• Experience of supporting internal communications within a complex or growing organisation.
• Experience of working with PR agencies, journalists or external communications partners.
• A good understanding of media relations, reputation management and corporate communications.
• A strong eye for platform-specific content

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:

Alongside meaningful work and opportunities to develop your career, you'll have access to a fantastic range of benefits, including:

Our Benefits

• 36-hour working week for all full-time employees. For many colleagues, this means an early finish at 3:30 pm on a Friday!
• 26 days annual leave plus bank holidays
• Option to buy or sell up to 5 days annual leave each year
• Additional annual leave entitlement linked to length of service from 2 years
• Westfield Health cashback healthcare scheme
• Enhanced family leave
• Tech Scheme
• IKEA Benefit Scheme
• Cycle to Work Scheme
• One paid volunteering day per year
• Exclusive retail, lifestyle, and education discounts
• Uniform provided
• Access to a range of learning and development opportunities
• Employee recognition initiatives and wellbeing support

HEAD OFFICE PERKS

We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code

Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader

Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold

12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

• Domestic Abuse Covenant
• Care Leaver Covenant
• Working Chance
• Ban the box

Recruitment Checks

Recruitment Checks Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners.

As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.