Senior Site Reliability Engineer

Xtremepush; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Senior Site Reliability Engineer to enhance their scalable SaaS production infrastructure. This pivotal role involves working collaboratively to ensure site reliability, security, and scalability amidst rapid growth. The ideal candidate will possess strong technical skills in PHP, MySQL, and AWS, along with a proactive approach to problem-solving and performance optimization. Join a dynamic team where your expertise will contribute to maintaining high standards of service and operational excellence, ensuring a seamless experience for users across all platforms. This is a fantastic opportunity to make a significant impact in a forward-thinking environment.

Qualifications

• 5+ years experience in engineering role for scaled SaaS platform.
• Strong communication skills to explain complex solutions simply.
• Experience with high-performance systems and complex engineering.

Responsibilities

• Act as a senior member of the SRE team, supporting backlog and workload.
• Investigate, test, and resolve technical problems with other engineers.
• Define SLOs, SLIs, and SLAs for key metrics indicating health and uptime.

Skills

PHP

MySQL

GoLang

Opentelemetry

Prometheus

AWS

Terraform

CI/CD

Python

Kafka

Job description

Join to apply for the Senior Site Reliability Engineer role at Xtremepush

Join to apply for the Senior Site Reliability Engineer role at Xtremepush

About The Role

We are seeking a Senior SRE with experience of working with scaled SaaS production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth.

About The Role

We are seeking a Senior SRE with experience of working with scaled SaaS production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth.

The ideal candidate will be a proactive and driven individual, who excels at understanding and working on complex technical solutions requiring performance and optimisation at scale. Our core technologies include PHP, MySQL, Vue.js and AWS. Participating in an on-call roster is required as part of this role.

Key Responsibilities

• Act as a senior member of the SRE team, supporting activities including the backlog and workload of the team, scoping requirements, peer review of code, providing feedback to the rest of the team.
• Represent the team in management and stakeholder meetings. Ensure best practices are kept, and suggest improvements to our development processes where you see gaps.
• Investigate, test, and resolve technical problems, working closely with other engineers to deliver core product functionality.
• Defining SLOs, SLIs, and SLAs for key metrics that indicate the health, security, stability and uptime of production, staging and development environments
• Monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line.
• Participate in an on-call rota for priority-1 level alarms with the rest of the Platform teams
• Ongoing upgrades and improvements to operational processes to optimise performance, stability and cost.
• Working with the platform engineering team to contribute to the planning of how we carry application/infrastructure releases and configuration changes.
• Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems
  
  

Your Experience And Qualifications

• 5+ years experience in an engineering role responsible for supporting a scaled SaaS platform running on Linux in a cloud environment
• Experience working with high-performance systems, and solving complex engineering problems at scale (our platform processes ~100 Billion messages per year)
• Understanding of distributed systems design – including asynchronous tasks, event driven architecture, scheduling, caching and queue processing
• Ability to apply distributed systems design knowledge to resolve scaling constraints. The capability to carry out performance tuning from the API to Application to Database layer of the platform.
• Strong communication skills and ability to explain complex technical solutions simply to others
• Strong understanding of PHP, GoLang, MySQL, Opentelemetry, Prometheus
• Experience with Cloud and DevOps technologies (AWS, Terraform, CI/CD etc.)
• Experience with specific technologies in our stack: Clickhouse, Kafka, Pulsar, Python
• Experience with networking and security concepts
• Interest or experience with marketing technologies
• Interest or experience with big data, data analytics, AI and machine learning
  
  

Location

Ireland (Dublin) or UK (London or Milton Keynes)

About Us

Headquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.

At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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