Senior Site Operative

Hertfordshire County Council; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

In dieser spannenden Rolle als Senior Site Operative bei einer angesehenen Behörde sind Sie verantwortlich für die Leitung eines engagierten Teams und die Gewährleistung eines hohen Serviceniveaus. Sie werden die Möglichkeit haben, Ihre Fähigkeiten im Kundenservice und Teammanagement einzusetzen, während Sie sich um die Abfallentsorgung kümmern und die Recyclingraten in Ihrer Gemeinde steigern. Mit umfassender Schulung und Entwicklungsmöglichkeiten in einem unterstützenden Umfeld bietet diese Position die Chance, einen positiven Einfluss auf die Umwelt und die Gemeinschaft zu haben. Wenn Sie eine Leidenschaft für Nachhaltigkeit und hervorragenden Service haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Nachweisliche Erfahrung im Kundenservice und Teammanagement.
• Erste-Hilfe- und Brandschutzschulung wird bereitgestellt.

Responsibilities

• Leitung und Schulung von Mitarbeitern in Abwesenheit des Site Managers.
• Verantwortlich für die sichere Eröffnung und Schließung des Standorts.

Skills

Kundenservice

Teammanagement

Interpersonelle Fähigkeiten

Erfahrung in körperlicher Arbeit

Education

Erfahrung in der Abfallwirtschaft

Erste-Hilfe-Zertifikat

Tools

JCBs

Verdichter

Job description

Job Title: Senior Site Operative
Starting Salary: £26,386 progressing to £27,662
Hours: 40.0
Location: Berkhamsted
Contract Type: Permanent
Directorate: Growth & Environment

About the team

Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across various services.

At HCC we are committed to working towards:

• A cleaner Greener Environment for all
• Providing Healthy and Fulfilling lives for ALL of our residents
• Sustainable, responsible growth in our county
• Excellent council services for all

Our Recycling Centre service team is looking for self-motivated individuals to help increase recycling rates and divert waste from landfill in Hertfordshire.

About the role

As a Senior Site Operative you will be:

• Acting as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave.
• Responsible for the safe opening and closing of site.
• Managing all documentation for the site in the Site Manager's absence.
• Assisting service users in properly disposing of their waste.
• Checking permits for vans and trailers and ensuring compliance with waste types.
• Ensuring waste streams do not get mixed up.
• Maintaining a clean and tidy work environment.
• Looking for ways to improve customer service and recycling rates.
• Compacting waste using JCBs and compactors (training provided).
• Participating in the staff engagement group.
• Managing and implementing trials for new waste streams and service improvements.

About you

You should have a proven track record of delivering excellent customer service and ensuring high-quality work. With strong interpersonal skills, you will confidently advise residents on waste disposal. You need to remain calm under pressure, work safely, and follow procedures while maintaining a high level of service in all weather conditions. Experience in sustained physical effort and team management is essential. You will also serve as the first aider and fire marshal on site.

All training is provided, including First Aid, Fire Marshall, Manual Handling, and Plant operation. There are opportunities for progression within the team.

Application Process

Please upload your most recent CV as part of your application. Ensure it is updated with your employment history, including any gaps, and relevant training/qualifications. Include examples demonstrating the requirements in the advert/job profile to help the panel recognize your skills and abilities. You may also include a short covering paragraph about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. Further information about the legal requirement can be found here.