Service Engineer

Visum Recruitment; Cheddar; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle for business use

Company pension scheme

Private medical insurance

On-site parking

Enhanced overtime rates

Structured on-call rota

Job summary

Visum Recruitment is seeking a Senior Site Service Engineer to cover the South West region, field-based across multiple sites. The role demands hands-on mechanical engineering ability and solid electrical knowledge, with a focus on servicing, fault finding and safe operations.

You will work independently and mentor junior engineers, managing risk assessments and client communications while supporting 24/7 breakdown response with enhanced overtime rates.

Qualifications

• 3+ years in field service or electromechanical engineering role.
• Strong mechanical background with hands-on experience.
• Electrical knowledge or certification is essential for this senior role.

Responsibilities

• Carry out on-site servicing, maintenance, repairs and installation as directed.
• Fault find and rectify mechanical and electrical faults on rotating equipment.
• Provide guidance to junior engineers and support on-site.
• Prepare mechanical and electrical quotations and complete documentation on completion.

Skills

Field service experience

Mechanical engineering

Electrical knowledge

Problem solving

Customer service

Education

Mechanical engineering degree or equivalent

Job description

We are recruiting for a Senior Site Service Engineer for a leading provider of electromechanical services for rotating equipment, specialising in the repair, maintenance and supply of pumps, motors, gearboxes, generators and power transmission components. They are known for delivering high-quality engineering solutions and exceptional customer service across a wide range of industries.

The Role

We are looking for an experienced Site Service Engineer to join the Site Service Team, covering the South West region.

This is an excellent opportunity for a skilled engineer with a strong mechanical background and electrical knowledge who enjoys working in the field, solving complex engineering challenges and delivering outstanding service to customers. The successful candidate will be confident working independently as well as supporting junior engineers on-site.

Key Responsibilities

• Carry out on-site servicing, maintenance, repairs and installation work as directed by the Site Service Supervisor and Manager.
• Fault find and rectify both mechanical and electrical faults on a range of rotating equipment.
• Work independently and collaboratively, providing guidance and support to junior members of the team where required.
• Gather and compile information to prepare mechanical and electrical quotations.
• Complete all job documentation, including risk assessments, ensuring paperwork is accurate and submitted on the day of job completion.
• Effectively manage and operate the SMART SITE engineer tool.
• Maintain the highest standards of health and safety at all times.
• Participate in the on-call rota (1 week on, 2 weeks off) and undertake overtime as required to support our 24/7 customer breakdown service (enhanced rates apply).
• Carry out any other duties within your skills and experience as requested by the Site Service Manager.

About You

To be successful in this role, you will have:

• Previous experience in a similar field service or electromechanical engineering role.
• A strong mechanical engineering background with extensive hands-on experience.
• Electrical knowledge, experience and/or relevant certification (essential for this senior engineering position).
• Proven experience working with electric motors, gearboxes and pumps.
• Excellent fault-finding and problem-solving skills.
• Strong attention to detail and a commitment to delivering high-quality workmanship.
• A customer-focused approach with excellent communication skills.
• A full UK driving licence (essential), as a company vehicle will be provided.

What's on Offer

• Company vehicle for business use.
• Company pension scheme.
• Private medical insurance.
• On-site parking.
• Enhanced overtime rates.
• Structured on-call rota (1 week on, 2 weeks off).
• Opportunities for ongoing training and professional development.

Experience Required

• Minimum of 3 years' mechanical engineering experience.

Location

Field-based, covering the South West region.