Senior ServiceNow Developer

Deutsche Bank AG; Park Central; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Pension and health benefits

30 days’ holiday + banking holidays

Life Assurance and Private Healthcare

Flexible benefits and CSR volunteering

CSR volunteering leave 2 days

Job summary

Deutsche Bank AG in Birmingham is seeking a Senior ServiceNow Developer to configure and customise the ServiceNow platform across ITSM, ITOM and GRC. You will write clean code, use Flow designer for low/no code integrations, and collaborate with business analysts to translate requirements into viable solutions.

The role emphasizes upgrade-safe development, testing, reviews, and support across Agile teams. Hybrid working, generous leave, health cover, and flexible benefits are offered.

Qualifications

• ServiceNow implementation experience.
• In-depth ITSM knowledge incl. ITOM, GRC, IRM.
• Proficiency in scripting, Flow designers, integrations.

Responsibilities

• Configuring and customising the ServiceNow platform.
• Debugging and fixing technical issues.
• Writing clean, efficient and maintainable code in ServiceNow.
• Conducting code reviews and quality control checks.
• Unit testing with the team’s framework, participating in reviews and UAT defect resolution.

Skills

ServiceNow development

Flow designer

JavaScript

Integrations

Agile/Scrum/Kanban

ITSM

ITOM

GRC

Communication skills

Tools

ServiceNow platform

Job description

Job Description: Job Title Senior ServiceNow Developer Location Birmingham Corporate Title Assistant Vice President

You will play, as a Senior ServiceNow Developer, a vital role in configuring and customising the ServiceNow platform for ITSM, ITAM, ITOM, GRC modules within ServiceNow. You will develop high quality, upgrade safe solutions using scripting only when required, adhering to ServiceNow standard best practices. You must possess strong experience in Flow designer, client and business scripts, JavaScript, integrations, etc. You will also be responsible for partnering with Business Analysts to transform the requirements into viable solutions.

What we’ll offer you

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Configuring and customising the ServiceNow platform
• Debugging and fixing technical issues
• Writing clean, efficient and maintainable code in ServiceNow
• Conducting code reviews and quality control checks
• Contributing with unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution

Your skills and experience

• ServiceNow Implementation Experience
• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
• Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations
• Experience working in Agile methodology such as Scrum and Kanban
• Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

How we’ll support you

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

We welcome applications from all people and promote a positive, fair and inclusive work environment

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [e-mail] to discuss. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.