Patch Management Governance & Reporting Support

Deutsche Bank AG; Park Central; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid Working Model

Competitive salary

Non-contributory pension

30 days’ holiday plus bank holidays

Life Assurance

Private Healthcare

Flexible benefits

CSR volunteering leave

Job summary

Deutsche Bank in Birmingham seeks a Patch Management Governance & Reporting Support to enable technology teams to meet patching requirements and KPIs. You will drive governance, audit remediation, and training across the patch lifecycle.

Working in a hybrid model, you will collaborate with Technology Owners, Engineering Leads, and CSO to report on patching performance and ensure controls are robust and sustainable.

Qualifications

• Experience in large-scale technology programs / operations with multiple stakeholders.
• Experience in risk management activities and control governance duties.
• Knowledge of IT project methodologies (ITIL and SDLC).
• Awareness of Vulnerability Management processes.
• Strong understanding of patch management and underlying IT infrastructure.
• Ability to leverage AI tools to improve productivity and workflows.

Responsibilities

• Assist technology units to be compliant with Patch Management KPIs.
• Work with technology units to ensure accurate, complete patch reporting is established.
• Establish and operate new governance procedures and controls.
• Contribute to sustaining patch management governance processes and capabilities.
• Participate in audit remediation and compliance activities related to patch governance.
• Maintain working instructions and training materials and update as needed.

Skills

Risk management

ITIL/SDLC

Vulnerability management

Patch management

AI tools

Job description

Patch Management Governance & Reporting Support

Job Title: Patch Management Governance & Reporting Support. Location Birmingham. Corporate Title: Assistant Vice President. The Patch Management Team governs the end-to-end patching process, ensuring vulnerabilities are assessed, patches are tested and deployed, and compliance is tracked against policy and remediation timelines aligned to regulatory expectations. The team works with Technology Owners, Engineering Leads, and CSO (Chief Security Office) to manage patch risks, oversee remediation progress, drive compliance, and report patching performance to required governance forums. You will be responsible for enabling technology teams to meet Patch Management requirements and KPIs through accurate reporting, robust governance, and sustainable controls. Leading audit remediation, technology onboarding, management reporting, standards, process documentation, and user training across the patch management lifecycle.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Assisting Technology units to be compliant with the Patch Management KOD and exceed Key Performance Indicators (KPIs).
• Requirement to work closely with technology units to ensure accurate, complete, and consistent patch reporting is established, sustained and timely and regularly provided
• Establishing and operating new governance procedures and controls.
• Establishing and being involved in the effective and consistent operation of both new and enhanced sustainable patch management governance processes, solutions and capabilities
• Having ownership and/or participating extensively in audit remediation and compliance related activities relating to the robust governance of the Patch Management process, which may include, but not limited to:the identification and establishment of new or enhanced KPIs and related IT risk/senior management reporting, the establishment of new and/or enhanced governance capabilities and associated reporting, the onboarding of additional and/or new technologies into the reporting and governance services of the centralized GTI Patch Management function, and the creation of new or enhanced patch management standards and guidelines
• Responsibility for maintaining working instruction documentation and user training materials and will be expected to identify update requirements and ensure such updates are agreed and applied

Your skills and experience

• Experience working in large scale technology programs / Operations teams with a range of stakeholders simultaneously with limited supervision and guidance
• Experience in undertaking risk management activities e.g. operating/performing control governance duties, identifying new risks etc.
• Knowledge of various IT project methodologies and life cycles (Information Technology Infrastructure Library and software development life cycle)
• Awareness of the Vulnerability Management processes
• Very good understanding of patch management and a broad technical understanding of IT infrastructure technologies and how they operate, especially regarding how patches are managed and applied
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Proud Employer Trailblazer Status from Stonewall and named in their Top 100 Employers. If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge at [e-mail] to discuss. For more information about our recruitment process and available adjustments, please visit our Hiring Experience page. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)