Senior Service Technician

Drummond & Etheridge Limited; Canterbury; On-site; Full time

Job summary

Drummond & Etheridge Limited seeks an experienced Heavy Diesel Technician to service premium John Deere machinery at their Rolleston dealership. The role involves repairs, customer service, and contributes to a supportive work culture focused on professional development. Exceptional candidates with a strong technical background in diesel mechanics will thrive in this position, enjoying competitive pay and additional benefits.

Benefits

Options for up to 6 weeks of Annual Leave

Staff discounts on parts and products

Free independent counselling services

Ongoing training and development opportunities

Phone and service vehicle provided

Qualifications

• Substantial experience servicing agricultural/construction machinery.
• Proven diagnostic skills.
• Ability to use IT solutions and diagnostic tools.

Responsibilities

• Complete servicing/repairs on all machinery.
• Conduct checks on new machinery for delivery.
• Support technicians by sharing knowledge.

Skills

Problem-solving

Customer Service

Communication

IT Solutions Proficiency

Education

Relevant qualification as a heavy diesel mechanic

Job description

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Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 11 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry.

Our Rolleston dealership is seeking an experienced Heavy Diesel Technician to join our team. You’ll be a senior member of the team, servicing a wide range of premium brand John Deere machinery and providing exceptional service to our valued customers.

In this role you will:

Complete servicing/repairs on all machinery efficiently and effectively

Assemble and conduct checks on new machinery ensuring readiness for delivery

Enjoy a varied work environment out in the field and in our modern workshop

Support other technicians by sharing your vast knowledge across a range of Ag and Construction & Forestry equipment

Complete all necessary paperwork effectively and efficiently

Maintain and upskill your knowledge of new machinery, technical skills and servicing techniques, with our support

Demonstrate exceptional customer service while representing and promoting the business positively

Be available for an on-call roster, for after-hours callouts or urgent work as required.

The successful candidate will have:

Substantial experience servicing, diagnosing and repairing agricultural and/or construction and forestry machinery

Relevant qualification as a heavy diesel mechanic

Proven diagnostic skills with a knack for problem-solving

Proficient ability to use various IT solutions and diagnostic tools in daily activities

Excellent customer service and communication skills

The right attitude, taking ownership of your work, supporting customers and contributing to growing the business.

Why Choose D&E?

We provide a supportive environment that promotes personal and professional development to ensure you have the skills and knowledge to succeed in your career.

This is an excellent career opportunity for the right person, you will be working with the best products and brands in the market. You will also be provided with a phone and service vehicle for carrying out your work.

Rates/Hours of work:

Base hourly rates from: $35.00- $43.00, plus generous tool allowance and overtime rates.

Minimum of 40 hours per week.

We also provide:

Options for up to 6 weeks of Annual Leave.

Staff discounts on our extensive range of parts, products and merchandise, including access to a range of external retailer discounts.

Free, independent counselling services across a range of specialties at work and at home.

At Drummond & Etheridge, we believe in investing in our employees' futures. That's why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career.

Click Apply Now to submit your interest via our Careers Page. Applicants may be progressed as they apply, so don't delay!

Please note that we require applications to be submitted online via our careers portal. If you need support to submit your application, or if you have any questions about the role, please contact us at [e-mail]

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