Senior Service Specialist

Ecolab; Neath; On-site; GBP 27,000 - 38,000; Full time

Job summary

Ecolab Pest Elimination is seeking a Senior Service Specialist to provide pest detection, elimination and prevention solutions to a commercial customer route in the UK.

Join a team that protects brands across restaurants, hotels, hospitals, schools and food plants, delivering inspections, pesticide applications and timely reports while building strong client relationships and leveraging appropriate certifications.

Qualifications

• High School diploma or GED.
• 3 years of experience working as a Pest Elimination Service Specialist.
• Willingness to be on-call during off-work hours and weekends as necessary.
• Must possess a valid driving license with an acceptable motor vehicle record.
• Ability to access and work in varied conditions including confined spaces, damp and dusty locations, and extreme temperatures.

Responsibilities

• Provides customers with written evidence of service delivered and advice for maintaining pest free conditions.
• Provides timely and cost effective pest detection, elimination and prevention solutions to an established route at an expert level.
• Delivers pest solutions to customers including restaurants, hotels, hospitals, nursing homes, schools, and food processing plants.
• Delivers a quality inspection and treatment service to exceed customer expectations and specifications.
• Builds and maintains strong relationships with key customer contacts.
• Identifies customer needs and sells additional pest prevention and elimination solutions.
• Maintains organization and timeliness of a route and uses certifications/licensures as appropriate.
• Upsells Ecolab’s products and services and refers leads to Account Executives.
• Mixes and applies pesticides in accordance with label recommendations and relevant legislation.
• Submits reports and related paperwork accurately at required intervals.

Skills

Pest elimination

Customer relationship management

On-call readiness

Driving license

Education

High School diploma or GED

Job description

Ecolab is seeking a Senior Service Specialist to join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers. You’ll provide brand protection to your around-the-clock customers including commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants. Make your service and sales expertise work for you with Ecolab Pest Elimination.

What’s In It For You

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provides customers with written evidence of service delivered and advice for maintaining pest free conditions.
• Provides timely and cost effective pest detection, elimination and prevention solutions to an established route at an expert level.
• Delivers pest solutions to customers that include commercial businesses, retail stores, food and beverage processing plants, restaurants, hotels and so on.
• Delivers a quality inspection and treatment service to exceed customer expectations and specifications.
• Builds and maintains strong relationships with key customer contacts.
• Identifies customer needs and sells additional solutions to enhance pest prevention and elimination.
• Maintains organization and timeliness of a route. Leverages knowledge gained through advanced certifications or licensures as appropriate.
• Up sells Ecolab’s products and services and/or refer sales inquiries for leads to Account Executives.
• Mixes and applies pesticides in accordance with label recommendations and complies with relevant legislation.
• Accurately submits reports and other related paperwork as required at specified time intervals.

Minimum Qualifications

• High School diploma or GED
• 3 years of experience working as a Pest Elimination Service Specialist
• Willingness to be on-call during off work hours and weekends as necessary
• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, cold and warm conditions.
• Must possess a valid driving license with an acceptable motor vehicle record

Learn how scientifically proven protocols help eliminate pests through 3.6 million customer visits annually. Ecolab Pest Elimination provides solutions to prevent and eliminate all types of pests in commercial buildings, food processing plants, food retail, foodservice, and many other markets. By partnering with our customers in these markets, you will have the opportunity to help protect their facilities, employees, and brands at a time when it’s more important than ever.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.