Senior Service Delivery Manager - MSP

Hamilton Barnes; London; On-site; GBP 65,000 - 70,000; Full time

Job summary

A leading company seeks a Senior Service Delivery Manager to spearhead service excellence initiatives in London. Ideal candidates will have extensive experience in Service Delivery Management and a strong grasp of ITIL methodologies. This role offers a competitive salary and the opportunity to make a significant impact in service quality.

Qualifications

• Proven experience as a Service Delivery Manager.
• Strong understanding of ITIL best practices.
• Excellent interpersonal skills for stakeholder engagement.

Responsibilities

• Lead service reviews and ITIL initiatives to enhance quality.
• Build strong relationships with customers and stakeholders.
• Drive superior service management performance.

Skills

Service Delivery Management

ITIL

Customer Relationship Management

Job description

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Senior Service Delivery Manager - MSP, London

Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

940854c49e2b

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Role

Are you a seasoned Service Delivery Manager with a passion for ITIL and a knack for mastering service reviews?

This is your moment to shine as a Senior Service Delivery Manager, taking the helm of service excellence and making an impact like never before.

You’ll have the chance to:

• Lead transformative service reviews and ITIL initiatives, enhancing service quality and setting new standards for operational excellence.
• Forge strong relationships with customers and stakeholders, delivering outstanding service experiences that elevate satisfaction levels.
• Command a competitive salary of £65,000 – £70,000, recognising your crucial role in driving superior service management.

Apply now and be a key player in redefining service excellence!