Senior Service Administrator (23861)

Barnardos; Coalville; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Annual leave 26 days

Employee assistance

Job summary

Barnardo's is seeking a Senior Service Administrator to join the Leicestershire Residential Services team. Based at Ivan House, Coalville, you''ll provide essential administrative, financial and operational support enabling care teams to deliver high-quality services to children and young people.

You''ll travel regularly to eight children's homes across Coalville and surrounding towns, coordinating across locations and managing competing priorities with strong IT and budgeting skills.

Qualifications

• Experience in a senior administrative role within a busy environment.
• Experience of managing, supervising or coordinating the work of a team.
• Strong IT skills, including Microsoft Office, spreadsheets and databases.
• Experience of financial administration, budget monitoring and reporting.
• Excellent organisational skills, with the ability to manage competing priorities and meet deadlines.
• A methodical, accurate and analytical approach to work.
• Confidence working independently and using your initiative.
• Strong communication and relationship-building skills with colleagues, professionals and members of the public.
• Flexibility to work across multiple locations and adapt to changing service needs.

Responsibilities

• Provide essential administrative, financial and operational support for the children''s homes.
• Coordinate and support the residential services team to ensure smooth daily operations.
• Travel regularly to eight children''s homes across Coalville, Hinckley, Syston, Mountsorrel, Braunstone and Market Harborough.
• Support budgeting, reporting and financial administration for the service.

Skills

IT skills

Organisational skills

Team supervision

Time management

Communication skills

Attention to detail

Independent work

Problem solving

Financial administration

Tools

Microsoft Office

Spreadsheets

Databases

Job description

Senior Service Administrator

Leicestershire Residential Services | Full-Time | Permanent

Based at: Ivan House, Coalville

Hours: Monday to Friday, 9:00am to 5:00pm - We can offer flexibility around start and finish times, provided business needs are met and support is available during core service hours.

Travel: Regular travel to our 8 children's homes across Coalville, Hinckley, Syston, Mountsorrel, Braunstone and Market Harborough is essential.

Help Us Change Children's Lives

We're looking for an experienced and highly organised Senior Service Administrator to join our growing Leicestershire Residential Services team.

This is more than an office-based administration role. You'll work closely with our children's homes, providing essential administrative, financial and operational support that enables our teams to deliver outstanding care to children and young people.

What You'll Bring

• Previous experience in a senior administrative role within a busy environment
• Experience of managing, supervising or coordinating the work of a team
• Strong IT skills, including Microsoft Office, spreadsheets and databases
• Experience of financial administration, budget monitoring and reporting
• Excellent organisational skills, with the ability to manage competing priorities and meet deadlines
• A methodical, accurate and analytical approach to work
• Confidence working independently and using your initiative
• Strong communication and relationship-building skills with colleagues, professionals and members of the public
• Flexibility to work across multiple locations and adapt to changing service needs

Be part of a dedicated team supporting vulnerable children and young people.

Enjoy a varied and rewarding role where no two days are the same

Contribute to a growing residential service making a real difference every day

We recognise that candidates may use AI tools to support the preparation of their application. However, applications should accurately reflect your own knowledge, skills, experience and achievements. Please be aware that selection processes, including interviews and assessments, will be designed to explore and verify the experience and competencies outlined in your application.

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's