Senior SAP AMS Support Consultant

The Config Team; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

24 days holiday

Birthday day off

Volunteer day

Holiday buy & sell

Bupa private healthcare

5% pension matched

Life insurance 4x salary

Electric car lease

Social events

Personal development

Charity contributions

CSR initiatives

Job summary

The Config Team in the United Kingdom is seeking a Senior SAP AMS Support Consultant to deliver day-to-day client service in SAP PP and SAP MM. You will lead incidents, changes, and improvements while coaching junior staff and collaborating with delivery teams to meet client expectations.

Based in the UK on a permanent basis, the role emphasizes ITIL-aligned support, complex problem solving, and broad stakeholder engagement across multiple clients.

Qualifications

• Functional SAP PP/MM experience with service delivery responsibilities.
• Experience in SAP AMS environment and ITIL-based support.
• Ability to diagnose and resolve complex SAP issues and coordinate with stakeholders.

Responsibilities

• Manage day-to-day client requirements: Service Requests, Incident Resolution and Problem Management.
• Lead complex changes and contribute to project delivery for SAP projects.
• Mentor and coach junior team members and share knowledge across delivery teams.

Skills

SAP PP

SAP MM

SAP AMS

Problem solving

Stakeholders management

Job description

Senior SAP AMS Support Consultant (SAP PP & SAP MM)

Employment: Permanent

Location: UK based

Salary: Excellent basic salary

Benefits

• 24 days holiday
• paid birthday day off
• paid volunteer day
• holiday buy & sell
• Bupa private healthcare
• 5% employer matched pension contribution
• life insurance 4x annual salary
• electric car lease scheme
• funded social events
• investment in personal development
• you chose the charity we make the financial contribution
• CSR initiatives
• and much more!

What You'll Do

To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner. This is a senior, customer-facing role with responsibility for managing and delivering day-to-day client requirements, including Service Requests, Incident Resolution and Problem Management, in line with ITIL methodology and Service Level Agreements. The successful candidate will also lead complex changes, contribute to project delivery, resolve challenging issues and improve SAP-related processes. As a subject-matter expert, the Senior AMS Consultant will work closely with customers and colleagues across our delivery teams. The role also includes supporting the development of less-experienced team members through coaching, mentoring and knowledge sharing. To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP MM, and SAP PP.

Required Skills

• Functional experience within SAP PP.
• Good knowledge on processes and best practice principles within specialist area of SAP.
• Background in an SAP support or SAP AMS environment.
• To be able to demonstrate problem solving abilities in SAP.
• Ability to deal with internal and external stakeholders in a support environment.
• A full valid UK driving licence.
• Right to work in the UK.

Desired Skills

• Functional and/or configuration experience within SAP SD and SAP MM.
• Experience of using or implementing mobile solutions either in SAP ITS or using a Third Party Product with SAP.
• Able to investigate issues and bugs.

Company Culture

The Config Team A leading SAP Supply Chain Software Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people. We aim to delight customers with the exceptional delivery of SAP projects.

Why apply for this position with The Config Team?

• Work with globally recognised brands.
• Join a software business with an exceptional 98% customer retention rate.
• Work Where Works approach.
• Opportunity to build and shape our partner strategy.
• Work with innovative SAP software products and solutions.
• Excellent career progression and learning & development opportunities.
• Be part of a collaborative, supportive and people-focused culture.

Find out more about Life At The Config Team on Glassdoor where we our proud to say employees rate us 4.9 / 5 stars! https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm

Equal Opportunity Statement

We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed.

We strive to create a workplace where all individuals feel welcome, safe, valued, and supported.

We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups.

Reasonable Adjustments

To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.

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