Senior Salesforce Industries Developer — Communications Cloud (Hybrid)

GCS Recruitment; Livingston; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid two-day onsite in Livingston

Career development in Salesforce

Job summary

GCS Recruitment is seeking a Senior Salesforce Industries (Communications Cloud) Developer to design and deliver Salesforce Industries solutions across Communications Cloud, EPC and CPQ, supporting telecom products and bundles.

Based in Livingston with a hybrid two-day onsite work schedule, you will collaborate with architects, product teams, QA and delivery to build scalable, production‑ready platforms for complex customer journeys.

Qualifications

• Extensive Salesforce Industries (Vlocity) development across multiple clouds.
• Experience implementing EPC and Industries CPQ in telecom contexts.
• Proficiency with OmniStudio tools (OmniScripts, FlexCards).
• Strong skills in Apex, LWC, SOQL and APIs for integrations.

Responsibilities

• Design and deliver Salesforce Industries (Communications Cloud/Vlocity) solutions across product, pricing, contracting and fulfilment.
• Build and govern EPC and Industries CPQ models for telecom products and bundles.
• Implement Order Management orchestration for end-to-end fulfilment.
• Create digital and agent experiences using OmniStudio tooling.
• Develop scalable platform functionality with Apex, LWC, SOQL and APIs.
• Collaborate with architecture, product, QA and delivery teams for outcomes.
• Contribute to solution design, best practices and governance.

Skills

Salesforce

Sales Cloud

Service Cloud

Communications Cloud

OmniStudio

EPC

CPQ

Apex

LWC

SOQL

APIs

Order Management

Job description

Senior Salesforce Industries (Communications Cloud) Developer

Location: Livingston (Hybrid - 2 days per week onsite)
Type: Permanent | Full-Time

Are you a Salesforce Industries expert looking to work on complex enterprise transformation programmes? We're seeking an experienced Senior Salesforce Industries Developer to design and deliver innovative solutions across Communications Cloud, helping drive large-scale digital and customer experience initiatives.

The Role

As a key member of the Salesforce delivery team, you'll play a leading role in designing, building, and implementing sophisticated Salesforce Industries (Vlocity/Communications Cloud) solutions. You'll work closely with architects, product teams, QA, and stakeholders to deliver scalable, production-ready platforms that support complex customer, product, and fulfilment journeys.

Key Responsibilities

• Design and deliver complex Salesforce Industries (Communications Cloud/Vlocity) solutions across product, pricing, contracting, and fulfilment domains.
• Build, configure, and govern Enterprise Product Catalogue (EPC) and Industries CPQ models for telecom products and bundled offerings.
• Implement Order Management orchestration and decomposition to support end-to-end fulfilment processes.
• Create engaging digital and agent experiences using OmniStudio, including OmniScripts and FlexCards.
• Develop scalable platform functionality using Apex, Lightning Web Components (LWC), Integration Procedures, SOQL, and APIs.
• Collaborate with architecture, product, QA, and delivery teams to ensure successful project outcomes.
• Contribute to solution design, technical best practice, and platform governance.

What We're Looking For

✅ Extensive Salesforce development experience across multiple Salesforce clouds, including:

• Sales Cloud
• Service Cloud
• Experience Cloud
• Communications Cloud

✅ Hands-on Salesforce Industries (Vlocity/Communications Cloud) expertise.

✅ Strong experience with:

• Enterprise Product Catalogue (EPC)
• Industries CPQ
• OmniStudio
• Order Management

✅ Excellent development skills in:

• Apex
• Lightning Web Components (LWC)
• SOQL
• Salesforce integrations and APIs

✅ Experience delivering solutions within large-scale enterprise environments.

Desirable Experience

• Telecommunications industry experience.
• Utilities or other complex B2B product environments.
• Experience working within Agile delivery teams.

What's On Offer

• Hybrid working model - 2 days per week onsite in Livingston.
• Opportunity to work on high-profile digital transformation programmes.
• Collaborative and innovative technology environment.
• Competitive salary and benefits package.
• Career development opportunities within a growing Salesforce practice.

Interested? Apply today to join a team delivering cutting-edge Salesforce Industries solutions that make a real impact for enterprise customers.

GCS is acting as an Employment Agency in relation to this vacancy.