Senior Salesforce Administrator

Landmark Information Group

United Kingdom

On-site

GBP 40,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Generous Holiday Allowance

Annual Lifestyle Allowance

Pension Scheme

Private Health Insurance

Group Income Protection Scheme

Charitable Fundraising

Cycle to Work Scheme

Internal Coaching and Mentoring

Training and Career Progression

Family-Friendly Policies

Job summary

Join a forward-thinking company as a Senior Salesforce Administrator, where you'll play a key role in enhancing the Salesforce capabilities across various business units. This position offers the chance to innovate and collaborate with a dynamic team, ensuring a seamless customer experience while mentoring junior colleagues. With a strong focus on personal and professional growth, you'll enjoy a supportive environment that values bold ideas and creativity. If you're passionate about technology and eager to make a significant impact in the property industry, this opportunity is perfect for you.

Qualifications

3+ years of Salesforce administration experience with certifications.
In-depth knowledge of SFDC capabilities and extensions.

Responsibilities

Manage system changes and gather requirements from end users.
Create and maintain Salesforce fields, views, reports, and dashboards.

Skills

Salesforce Administration

Change Management

System Debugging

User Training

Mentoring

Education

Bachelor's Degree

Tools

Salesforce.com

AppExchange

Job description

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Recruitment Coordinator at Landmark Information

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
Annual Lifestyle Allowance: £300 to spend on an activity of your choice
Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
Private Health Insurance: Provided by Vitality
Group Income Protection Scheme
Charitable Fundraising: Matched funding for your efforts
Cycle to Work and Gym Flex Schemes
Internal Coaching and Mentoring: Available throughout your time with us
Training and Career Progression: A strong focus on your development
Family-Friendly Policies

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Senior Salesforce Administrator will work as part of the Salesforce team and play a pivotal role in building and maintaining Landmarks group-wide Salesforce capability. The vision is to create a single authoritative view of customer activities across all Landmarks group businesses whilst also creating a seamless experience for the customers.

The role will involve:

Proactively seeking out and identifying needed system changes (Sales Cloud and Service Cloud)
Managing system changes without interruption to the user
Gathering requirements from end users
Creating and maintaining fields, views, reports, dashboards, campaigns and other salesforce.com objects.
Debugging and troubleshooting the root cause of issues as they arise
Assisting with migration from older systems/processes into group Salesforce instance
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
Creating and administering training to existing or new users/groups
Mentoring of junior colleagues within the Salesforce team
Assisting sales management to create processes in saleforce.com to help monitor activities, trends, sales and leads.
Creating and managing Flows.
Experience in change management and governance
Management of integrated applications and third-party applications.

About You

To be successful as the Senior Salesforce Administrator you will have demonstrable experience in salesforce administration, working with the platform for 3+ years, and ideally hold certifications on Salesforce.com. You will be comfortable mentoring junior administrators and hold a breadth of experience to share.

You will also have/be:

In-depth knowledge of the standard capabilities of SFDC and have successfully extended though capabilities using AppExchange
Ability to work alone and with a team
Can identify and progress innovation opportunities
Graduate calibre

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector. We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level