Senior Salesforce Administrator

Landmark Information Group; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Senior Salesforce Administrator, where you'll play a key role in enhancing the Salesforce capabilities across various business units. This position offers the chance to innovate and collaborate with a dynamic team, ensuring a seamless customer experience while mentoring junior colleagues. With a strong focus on personal and professional growth, you'll enjoy a supportive environment that values bold ideas and creativity. If you're passionate about technology and eager to make a significant impact in the property industry, this opportunity is perfect for you.

Benefits

Generous Holiday Allowance

Annual Lifestyle Allowance

Pension Scheme

Private Health Insurance

Group Income Protection Scheme

Charitable Fundraising

Cycle to Work Scheme

Internal Coaching and Mentoring

Training and Career Progression

Family-Friendly Policies

Qualifications

• 3+ years of Salesforce administration experience with certifications.
• In-depth knowledge of SFDC capabilities and extensions.

Responsibilities

• Manage system changes and gather requirements from end users.
• Create and maintain Salesforce fields, views, reports, and dashboards.

Skills

Salesforce Administration

Change Management

System Debugging

User Training

Mentoring

Education

Bachelor's Degree

Tools

Salesforce.com

AppExchange

Job description

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Recruitment Coordinator at Landmark Information

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

• Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
• Annual Lifestyle Allowance: £300 to spend on an activity of your choice
• Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
• Private Health Insurance: Provided by Vitality
• Group Income Protection Scheme
• Charitable Fundraising: Matched funding for your efforts
• Cycle to Work and Gym Flex Schemes
• Internal Coaching and Mentoring: Available throughout your time with us
• Training and Career Progression: A strong focus on your development
• Family-Friendly Policies

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Senior Salesforce Administrator will work as part of the Salesforce team and play a pivotal role in building and maintaining Landmarks group-wide Salesforce capability. The vision is to create a single authoritative view of customer activities across all Landmarks group businesses whilst also creating a seamless experience for the customers.

The role will involve:

• Proactively seeking out and identifying needed system changes (Sales Cloud and Service Cloud)
• Managing system changes without interruption to the user
• Gathering requirements from end users
• Creating and maintaining fields, views, reports, dashboards, campaigns and other salesforce.com objects.
• Debugging and troubleshooting the root cause of issues as they arise
• Assisting with migration from older systems/processes into group Salesforce instance
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Creating and administering training to existing or new users/groups
• Mentoring of junior colleagues within the Salesforce team
• Assisting sales management to create processes in saleforce.com to help monitor activities, trends, sales and leads.
• Creating and managing Flows.
• Experience in change management and governance
• Management of integrated applications and third-party applications.

About You

To be successful as the Senior Salesforce Administrator you will have demonstrable experience in salesforce administration, working with the platform for 3+ years, and ideally hold certifications on Salesforce.com. You will be comfortable mentoring junior administrators and hold a breadth of experience to share.

You will also have/be:

• In-depth knowledge of the standard capabilities of SFDC and have successfully extended though capabilities using AppExchange
• Ability to work alone and with a team
• Can identify and progress innovation opportunities
• Graduate calibre

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector. We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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