Senior Salesforce Administrator

MHR; Ruddington; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Access to over 60 internal training courses

24/7 access to a GP

Referral bonus scheme of up to £2,000

Employee-led social events

On-site subsidised restaurants

Job summary

A leading HR technology firm in Ruddington is seeking a Senior Salesforce Administrator. In this role, you will customize the Salesforce platform to meet organizational needs, provide user support, and implement data management strategies. The ideal candidate will have the Salesforce Administrator certification and experience in related technologies. Join us to make a lasting impact on our team and customers.

Qualifications

• Proven experience customizing and managing the Salesforce platform.
• Strong knowledge of Salesforce data protection regulations.
• Experience in cross-functional collaborations.

Responsibilities

• Customise Salesforce to meet organizational needs.
• Provide support and training to Salesforce users.
• Develop and implement data management strategies.
• Create and manage reports and dashboards.

Skills

Salesforce configuration

Data management strategies

User support and training

Agile methodologies

Process analysis

Education

Salesforce Administrator certification (ADM 201)

Additional Salesforce certifications

Tools

Salesforce Sales Cloud

CPQ

Service Cloud

Job description

Talent Acquisition Business Partner @ MHR | Recruiting top techies to build our market-leading HR, payroll and finance products

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly to remove obstacles, enhance your skills, and allow you to focus on what’s most important to you—work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

At MHR, we are dedicated to providing exceptional IT support and services. Our team is passionate about technology and committed to delivering innovative solutions. We are currently seeking a talented and motivated Senior Salesforce Administrator to join our team in Ruddington.

Your Team

At MHR, we believe that our people are our greatest asset. We foster a collaborative and inclusive environment where everyone's ideas and contributions are valued. Our culture is built on mutual respect, continuous learning, and a commitment to excellence. We encourage our team members to take initiative, think creatively, and grow both personally and professionally.

Your Impact

Reporting to the Digital Services Director, the Senior Salesforce Administrator will oversee and sustain the Salesforce platform along with its sub and ancillary systems, ensuring optimal performance, adherence to security standards, and full support for MHR's user base.

Key Responsibilities

• Customise Salesforce to meet organizational needs, including custom objects, fields, and workflows.
• Provide support and training to Salesforce users, addressing issues and questions they may have.
• Develop and implement data management strategies, including data cleansing and deduplication.
• Create and manage reports and dashboards to provide insights into key business metrics.
• Ensure compliance with data protection regulations and maintain necessary controls for data recovery and business continuity if the platform were to be lost.
• Collaborate with cross-functional teams, stay updated with Salesforce features, implement process-enhancing solutions, and provide mentoring to team members.

Qualifications

• Salesforce Administrator certification (ADM 201); additional certifications (CPQ Specialist, Platform App Builder) are a plus.
• Salesforce Sales Cloud, CPQ, Billing, and Service Cloud configuration and customization.
• Agile methodologies and project management principles desirable.
• Requirement gathering, process analysis, and translating business needs into scalable solutions.

Benefits to Support You Personally and Professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs.
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave.
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays.
• Enhanced family leave.
• My MHRewards offering discounts at over 900 retailers.
• Monthly employee recognition program and departmental awards.
• Referral bonus scheme of up to £2,000.
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs.
• On-site subsidised restaurants offering a variety of fresh meals daily.
• Opt-in benefits schemes such as private medical insurance and dental coverage.

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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