Senior Sales Manager – NAVCOM

Executive Integrity Ltd.; Redhill; On-site; GBP 40,000 - 70,000; Full time

Job summary

Executive Integrity Ltd. is seeking a dynamic sales professional to generate profitable business in the NavCom and maritime sectors. You will drive new and existing accounts, manage relationships with customers and liaise with Technical Services to ensure top-tier service delivery.

The role requires travel, strong commercial acumen, and the ability to present to engineers and senior executives. A UK security clearance pathway is part of the requirements, with a demanding but rewarding work

Qualifications

• Ability to obtain and retain a minimum of SC security clearance within the UK.
• Strong customer focus.
• Highly commercially aware.
• Ability to work on own initiative.
• Deep knowledge of and experience in selling NavCom and SatCom in the commercial maritime market.
• Considerable exposure to end users in the NavCom/SatCom maritime market.
• Knowledge of or ability to quickly learn NAVCOM products and services.
• High degree of computer literacy including MS 365 toolset.
• Ability to multi-task and produce accurate work with short deadlines.
• Interpersonal/Team skills.
• Flexibility around working hours and travel willingness.
• Comfort presenting to engineers and the C-Suite

Responsibilities

• Promote, market and sell NAVCOM products and services to new and existing accounts.
• Handle new sales enquiries as distributed by the Group Sales Director.
• Develop/maintain strong relationships with nominated customers.
• Liaise with Technical Services to ensure excellent service provision.
• Provide sales support to key customers ensuring prompt follow up of all requests.
• Provide quotations within company guidelines as agreed with the Group Sales Director.
• Maintain the sales database with new leads and progress notes.
• Draft and maintain account plans for key customers/territories.
• Produce sales budgets, forecasts and reports as required.
• Ensure contracts and purchase orders are issued and signed on time.
• Participate in market initiatives to generate leads and increase awareness.
• Build and maintain knowledge of the company’s products to promote offerings effectively.
• Other sales related activities such as exhibitions and seminars.

Skills

SC clearance

Customer focus

Commercial awareness

Initiative

NavCom/SatCom sales

Maritime market experience

NAVCOM product knowledge

MS 365 proficiency

Multi-tasking

Interpersonal skills

Willingness to travel

Presenting to engineers/C-Suite

Job description

Main purpose of job

To generate new profitable business from both new and existing clients with a prime focus on the following main areas:

• Promote our holistic product offering, focused on NavCom, in the commercial maritime marketplace.
• Prospecting for new hardware/airtime/smart maintenance service plan sales in both existing and diverse markets to future proof our products and solutions portfolio.
• To work in close co-ordination with the service department to promote and sell NAVCOM services across key maritime customers.
• Communicate all client and market feedback to senior management as part of our continuous product / service development.

Key Tasks

• To promote, market and sell NAVCOM products and services to new & existing accounts.
• Handle new sales enquiries as distributed by the Group Sales Director.
• To develop/maintain strong relationships in all areas and levels with nominated customers.
• To liaise with and manage the process flow with the Technical Services Department to ensure excellent service provision to our customers.
• To provide sales support to specified Key customers ensuring prompt follow up of all sales and service requests maximising loyalty and customer stickiness.
• To provide quotations within the company guidelines as agreed with the Group Sales Director.
• To have commercial awareness of the marketplace and customer’s account activity.
• Meticulously maintain the sales database dynamically with new leads and progress notes
• Draft and maintain account plans for key customers/territories.
• To produce sales budgets, forecasts and reports as required.
• To ensure contracts and purchase orders are issued and signed by the customer in good time for us to meet with the customers delivery dates.
• To take part in market initiatives within the Sales Team to maintain and increase customer awareness of Company products and services and generate new leads.
• To build and maintained knowledge of the company’s products to a level commensurate with the needs to promote all offerings effectively.
• Other sales related activities as required, e.g. exhibitions, seminars, etc.

Supervision

None

Assignment and Review of Work

Work assigned on a day-to-day basis resulting from:

• Own customer enquiries or issues
• Specified Key Customer enquiries / sales issues that have been requested from the Sales Director or another Sales Manager as applicable to the customer.

Decision Making

• As authorised in the Delegation of Authority (DoA).
• Proactive approach to sales requests required with ability to be able to prioritise and elevate where necessary.

Judgement

• As determined by day-to-day workload.
• Good Commercial Skills and analysis of customer requirements.
• Expected to exercise high level of judgement to avoid unnecessary delays and escalation to management

Contacts With Others

• All departments within Company and nominated customers.
• Note this job will entail liaising with international customers and as a result will entail working outside of ‘normal office working hours from time to time.

Equipment

• Laptop
• Mobile Phone

Key experience/skills/qualifications

Essentials:

• Ability to obtain and retain a minimum of SC security clearance within the UK.
• Strong customer focus.
• Highly commercially aware.
• Ability to work on own initiative.
• Deep knowledge of and experience in selling primarily NavCom, and SatCom systems, airtime and services in the commercial maritime market.
• Considerable exposure to end users in the NavCom and/or SatCom maritime market.
• Knowledge of or ability to quickly learn NAVCOM product and services.
• High degree of computer literacy including MS 365 toolset.
• Ability to multi-task and produce accurate work with short deadlines.
• Interpersonal/Team skills.
• Flexibility around working hours – this is not a 9-5 job.
• Must be prepared to travel extensively.
• Ability to think outside the box.
• As comfortable presenting to engineers and well as the C Suite

Most Difficult Part of Job

• Overcoming the competition
• Working to tight timescales/customer deadlines. Applicant must be prepared to work on demand outside of office hours and during weekends if necessary.
• During probation period 4 days per week in the office to maximise exposure to the business, its people and to develop personal brand. After that, office-based Monday, Tuesday and Thursday unless traveling to meet customers.

  Who are we?
  Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.