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Sure is seeking a Senior Sales Manager to lead the Consumer Sales team across Guernsey, Jersey and the Isle of Man. The role drives revenue, acquisition, conversion and customer outcomes while uniting retail and telesales under one leadership model.
With a focus on people leadership and coaching, you will guide three island retail teams to deliver strong customer service and channel productivity in a dynamic, technology-driven environment.
Sure
Full time
Closes: 25/11/2026
Feel Connected to the future at Sure by joining the Consumer Sales team as a Senior Sales Manager working 37.5 hours per week.
To drive the role forward, the individual will lead sales performance and customer outcomes across Sure's Retail and Telesales channels in Guernsey, Jersey and the Isle of Man. Bringing the three island retail teams and telesales together, under one leadership model, the role is accountable for acquisition, conversion, cross-sell, upsell and productivity, while ensuring our retail stores continue to deliver strong customer service.
Sure are looking for candidates who would like to feel connected to future technologies and change, global opportunities, personal development, and working in a great team. Passionate about their people and communities, the ideal individual would hold the following skills:
Strong sales leadership experience in a multi-site or multi-channel consumer environment. Demonstrable track record of delivering revenue, acquisition, conversion and customer outcomes. Strong people leadership, coaching and performance-management capability, with the ability to lead through managers and team leaders.
We are proud of the "way we do things" at Sure; We work together as One Team, We strive for Customer Satisfaction, We are Reliable, We have a Passion for Technology & Learning and We are Community & Sustainability Focused, and individuals applying will "feel connected" to our Company values.