Senior Sales & Key Holder - Elevate Brand Experience

Reiss Limited; Cherwell District; Remote; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Staff discount up to 75%

Commission structure

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts & cycle to work

Enhanced parental pay

23–25 days annual leave

Employee referral scheme

Career development opportunities

Job summary

Reiss Limited in the United Kingdom is seeking a Senior Sales / Key Holder for our Bicester Outlet store on a permanent basis, with options for full-time or part-time work. You will lead the team in delivering exceptional customer service, upholding brand standards and creating an inspiring store environment.

You will educate colleagues on our brand values, support through change, and ensure tasks are completed on time while driving customer loyalty and achieving store KPIs.

Qualifications

• Leads and motivates the team to deliver exceptional customer service and brand standards.
• Communicates effectively and aligns with store targets, budgets and KPI levers.
• Maintains silent-service, brand standards and store cleanliness at all times.
• Able to adapt communication style for individuals and provide constructive feedback.

Responsibilities

• Represent the brand with personal styling, grooming standards and appearance.
• Educate the team on brand identity and ways of working.
• Support the team through change and work under pressure.
• Open and close the store safely and deploy staff to meet deadlines.
• Build and nurture customer relationships to create loyalty.

Job description

Reiss Limited in the United Kingdom is seeking a Senior Sales / Key Holder for our Bicester Outlet store on a permanent basis, with options for full-time or part-time work. You will lead the team in delivering exceptional customer service, upholding brand standards and creating an inspiring store environment.

You will educate colleagues on our brand values, support through change, and ensure tasks are completed on time while driving customer loyalty and achieving store KPIs.