Senior Sales Associate - London

JR United Kingdom; Slough; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading luxury house is looking for a Store Leader in their London store. You will ensure a high-quality customer experience, support a motivated sales team, and maintain a strong knowledge of product trends. This role requires at least 5 years of experience in luxury retail, excellent communication skills, and fluency in English, with the added advantage of speaking another language.

Qualifications

• At least 5 years of experience in luxury retail.
• Fluent in English; other languages ideal.
• Performance-driven and excellent leadership qualities.

Responsibilities

• Welcome clients to deliver a luxury experience.
• Support and coach the sales team.
• Maintain knowledge of fashion trends.

Skills

Excellent communication skills

Team motivation

Customer loyalty building

Job description

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By joining a Luxury House in its London store, your missions will be:

• Welcome clients to the store and guarantee a perfect luxury experience;
• Ensure a personalized service, build loyalty to maximize sales;
• Support and coach the Sales team to improve their performance;
• Develop a client book by gathering the clients’ details and updating CRM tools;
• Continuously maintain and update your fashion, trends and product knowledge and pass on this knowledge to the Sales team;
• Make sure that Visual Merchandising guidelines are respected;
• Support back of house activities (shipping, inventory, transfers, etc.).

Profile needed:

You have at least 5 years of experience in a similar position, within a luxury environment.

You have excellent communication skills, and you are driven by performance.

As a leader, you like to show the example and motivate the team.

Your English is perfectly fluent, another language would be ideal.