Senior Sales Assistant (Part Time)

Heron Foods; North East; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts

Career Development

Wellbeing Support

Recognition

Job summary

Heron Foods in Durham, UK, is seeking a Senior Part-Time Sales Assistant to lead a busy store and help drive daily operations.

You will motivate the team, ensure outstanding customer service, keep shelves well stocked, oversee deliveries, and act as a keyholder in the manager's absence, including opening and closing the store. The role offers 16 hours per week with pay up to £13 per hour and opportunities for development.

Qualifications

• Experience leading retail or hospitality teams.
• Strong customer service skills.
• Ability to act as keyholder and manage store in absence.

Responsibilities

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Skills

Leadership experience

Customer service

Stock management

Keyholder experience

Job description

Discover Your Next Opportunity: Senior Part-Time Sales Assistant at Heron Foods

Location: Newton Hall, Durham, DH1 5LX

Pay: Up to £13 per hour (inclusive of enhancement when performing management duties)

Hours: 16 hours per week

Why Heron Foods?

Be part of a fast-growing company with over 340 stores and counting. Every day brings new challenges, and you'll never find yourself without something meaningful to do. As a Senior Sales Assistant, you'll enjoy a supportive team environment where your leadership truly matters.

Take advantage of a range of benefits, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Career Development: Access to tailored training and leadership programs like 'Future Flyers'.
• Wellbeing Support: 24/7 GP access for you and your family, plus free, confidential assistance.
• Recognition & More: From long-service rewards to exclusive discounts and additional perks.

What You'll Do:

As a Senior Part-Time Sales Assistant, you'll take on a key leadership role to keep the store running smoothly and successfully. Your responsibilities will include:

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Fast-Paced and Rewarding:

At Heron Foods, no two days are the same. From supporting your team on the shop floor to stepping into a management role when needed, you'll thrive in a busy, fast-paced environment. You'll play a vital role in achieving store goals and fostering a positive, close-knit team culture.

What We’re Looking For:

We’re seeking individuals who bring:

• A friendly, approachable, and professional manner with a passion for leadership.
• A strong work ethic and the ability to thrive in a busy, fast-moving workplace.
• Previous leadership experience in retail or hospitality, with bonus points for key-holder experience.
• The ability to juggle multiple tasks and take ownership when stepping into a supervisory role.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.