Senior Sales Assistant (Part Time)

Heron Foods; Dudley; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts

Career development

Wellbeing support

Recognition & perks

Job summary

Heron Foods is seeking a Senior Part-Time Sales Assistant in Dudley, to lead a team on the shop floor and ensure smooth daily operations. The role emphasizes frontline leadership, excellent customer service, and store presentation in a busy retail environment.

You will support the team, handle customer queries, manage stock and deliveries, and may act as a keyholder, including store openings and closes when management is absent.

Qualifications

• Experience leading retail teams.
• Excellent customer service and problem-solving skills.
• Willingness to work part-time hours and cover store openings/closings.

Responsibilities

• Support and motivate the team to deliver strong results.
• Maintain high standards of customer service and resolve inquiries.
• Keep store presentation tidy with well-stocked shelves.
• Assist with stock management and oversee deliveries.
• Act as a keyholder and manage store in the absence of management.

Skills

Leadership

Customer service

Stock management

Key-holder experience

Job description

Salary: Up to £13 per hour (inclusive of enhancement when performing management duties)

Discover Your Next Opportunity: Senior Part-Time Sales Assistant at Heron Foods

Location: Dudley, West Midlands, DY1 1LQ

Pay: Up to £13 per hour (inclusive of enhancement when performing management duties)

Hours: 12 hours per week

Why Heron Foods?

Be part of a fast-growing company with over 340 stores and counting. Every day brings new challenges, and you’ll never find yourself without something meaningful to do. As a Senior Sales Assistant, you’ll enjoy a supportive team environment where your leadership truly matters.

Take advantage of a range of benefits, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Career Development: Access to tailored training and leadership programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, plus free, confidential assistance.
• Recognition & More: From long-service rewards to exclusive discounts and additional perks.

What You'll Do:

As a Senior Part-Time Sales Assistant, you’ll take on a key leadership role to keep the store running smoothly and successfully. Your responsibilities will include:

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Fast-Paced and Rewarding:

At Heron Foods, no two days are the same. From supporting your team on the shop floor to stepping into a management role when needed, you’ll thrive in a busy, fast-paced environment. You’ll play a vital role in achieving store goals and fostering a positive, close-knit team culture.

What We’re Looking For:

We’re seeking individuals who bring:

• A friendly, approachable, and professional manner with a passion for leadership.
• A strong work ethic and the ability to thrive in a busy, fast-moving workplace.
• Previous leadership experience in retail or hospitality, with bonus points for key-holder experience.
• The ability to juggle multiple tasks and take ownership when stepping into a supervisory role.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £13 per hour (inclusive of enhancement when performing management duties)