Senior Sales Assistant

MUJI; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

MUJI seeks a Senior Retail Sales Associate to join our London store. The role focuses on delivering exceptional customer service, representing the MUJI brand, and supporting sales targets while maintaining a polished store environment.

The candidate should have senior experience in retail, strong communication, teamwork, and a passion for high-quality customer care, contributing to an engaging shopping experience for MUJI customers in the UK.

Qualifications

• Proven experience in retail sales or customer service, preferably in a senior role.
• Strong communication skills with a focus on customer engagement.
• Ability to work collaboratively within a team environment.
• Detail-oriented with strong organizational skills.
• Passion for retail and commitment to delivering high-quality service.

Responsibilities

• Provide outstanding customer service by assisting customers with their needs and inquiries.
• Maintain knowledge of product features and benefits to effectively communicate with customers.
• Support store operations by managing inventory and ensuring product displays are well-organized.
• Assist in training and mentoring junior sales associates to enhance team performance.
• Contribute to achieving sales targets through proactive selling techniques.
• Uphold MUJI's brand standards by maintaining a clean and welcoming store environment.
• Handle transactions accurately and efficiently at the point of sale.
• Participate in promotional activities and events to drive customer engagement.

Skills

Retail experience

Customer service

Communication

Teamwork

Detail-oriented

Job description

Senior Sales Assistant - London, United Kingdom

Full-Time

Company Overview

MUJI, originally founded in Japan in 1980, offers a wide variety of good quality products including household goods, apparel, and food. Our mission is to provide no-brand quality goods based on the principles of material selection, process streamlining, and package simplification.

Summary

We are looking for a Senior Retail Sales Associate to join our team at MUJI in the UK. This role is crucial in delivering exceptional customer service and enhancing the shopping experience for our customers. As a Senior Retail Sales Associate, you will play a key role in representing our brand values and ensuring customer satisfaction.

Responsibilities

• Provide outstanding customer service by assisting customers with their needs and inquiries.
• Maintain knowledge of product features and benefits to effectively communicate with customers.
• Support store operations by managing inventory and ensuring product displays are well-organized.
• Assist in training and mentoring junior sales associates to enhance team performance.
• Contribute to achieving sales targets through proactive selling techniques.
• Uphold MUJI's brand standards by maintaining a clean and welcoming store environment.
• Handle transactions accurately and efficiently at the point of sale.
• Participate in promotional activities and events to drive customer engagement.

Qualifications

• Proven experience in retail sales or customer service, preferably in a senior role.
• Strong communication skills with a focus on customer engagement.
• Ability to work collaboratively within a team environment.
• Detail-oriented with strong organizational skills.
• Passion for retail and commitment to delivering high-quality service.

Why Work With Us

• Be part of a dynamic and supportive team.
• Opportunities for growth and skill development.
• Work for a brand that values quality, service, and innovation.