Senior RPA & Process Automation Analyst

West-Midlands-Police; Birmingham; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

28 days holiday (plus bank holidays)

Corporate health plan and wellbeing

Modern Birmingham office; hybrid work

Travel savings scheme

Wellbeing package

Job summary

West Midlands Police’s Centre for Applied Automation seeks an experienced Senior Process Analyst to lead end-to-end process automation, governance, and benefits realisation. You will collaborate with RPA Developers, Requirements Consultants, and stakeholders to ensure processes are well understood and appropriately approved for automation.

The role emphasizes discovery workshops, process documentation, and KPI reporting to senior stakeholders, with hybrid on-site work and a strong governance

Qualifications

• Significant experience across the RPA product lifecycle: discovery, capture, design & change of RPA processes.
• Experience leading process discovery and translating workshops into process docs.
• Ability to assess automation candidates for technical and operational fit.
• Change impact awareness and adapting automation strategies accordingly.
• Exceptional stakeholder management and presenting at governance forums.
• Owned automation pipeline end-to-end from intake to post-implementation review.
• Experience driving benefits realisation and KPI reporting to senior stakeholders.
• Knowledge of UK GDPR/DPA as it applies to automated processes.

Responsibilities

• Oversee end-to-end lifecycle of process automation from discovery to governance.
• Coordinate UAT and report on pipeline governance and benefits realization.
• Collaborate with RPA Developers, Requirements Consultants, and stakeholders to select and document processes.

Skills

RPA lifecycle

Process discovery

Stakeholder management

Automation pipeline

Benefits realisation

Governance

UAT coordination

KPI reporting

Education

Degree in IT/Business

Business analysis qualification

Tools

UiPath

Job description

West Midlands Police’s Centre for Applied Automation seeks an experienced Senior Process Analyst to lead end-to-end process automation, governance, and benefits realisation. You will collaborate with RPA Developers, Requirements Consultants, and stakeholders to ensure processes are well understood and appropriately approved for automation.

The role emphasizes discovery workshops, process documentation, and KPI reporting to senior stakeholders, with hybrid on-site work and a strong governance