Senior Robotics Maintenance Reliability Engineer

Exotec Solutions SAS; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Exotec is seeking a Maintenance Reliability Engineer to drive system reliability across customer installations, lead RCA, and implement sustainable corrective actions while working with field teams. You will analyse performance data, define preventive and predictive maintenance strategies, support deployment and commissioning, and collaborate with internal teams and suppliers to resolve issues.

5+ years in technical customer support and an engineering degree are required; this role rewards

Qualifications

• Engineering degree, ideally with a specialization in IT, robotics, or industrial automation.
• Minimum of 5 years’ experience in technical customer support for applications, software, and/or hardware.
• Strong comfort working in software‑oriented environments, with the ability to analyze and resolve complex issues.
• Broad foundational knowledge in electronics, mechanics, and automation.
• High level of autonomy, strong rigor, and excellent interpersonal and communication skills.

Responsibilities

• Drive system reliability and performance through continuous improvement initiatives
• Provide advanced technical support and guidance to field maintenance teams on complex issues
• Analyse performance data to identify trends, risks and optimisation opportunities
• Lead root cause analysis (RCA) and implement sustainable corrective actions
• Collaborate with customers to optimise system performance within their operations
• Define and improve preventive and predictive maintenance strategies
• Support system deployment, commissioning and performance validation
• Act as a technical interface with internal teams and suppliers to resolve issues and drive improvements
• Contribute to best practices, technical documentation and knowledge sharing
• Support critical incidents with structured diagnostics and escalation

Education

Engineering degree (IT/robotics/industrial automation)

Job description

Exotec is seeking a Maintenance Reliability Engineer to drive system reliability across customer installations, lead RCA, and implement sustainable corrective actions while working with field teams. You will analyse performance data, define preventive and predictive maintenance strategies, support deployment and commissioning, and collaborate with internal teams and suppliers to resolve issues.

5+ years in technical customer support and an engineering degree are required; this role rewards