Senior Retail Security & Loss Prevention Specialist

Staffline; Crawley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

5.6 weeks annual holiday entitlement

Training, development, and progression

Life Assurance Benefit

Employee Discount Schemes

Refer a Friend Scheme

Free Uniform Provided

Job summary

Staffline is seeking Elite Retail Security professionals to join our team. This role involves highly visible guarding across sites, covering shifts 8:45am to 7:15pm over 7 days, requiring a valid SIA SG/DS licence and a minimum of 3 years retail security experience.

You will prevent theft, support loss prevention strategies, and maintain professional standards while delivering excellent customer service. Training and progression opportunities are offered.

Qualifications

• A valid SIA SG or DS licence.
• Minimum 3 years' retail security experience.
• Experience identifying and preventing theft, fraud and stock loss.
• Excellent communication and conflict management skills.
• Strong written skills for incident reports and documentation.
• Calm, observant and decisive under pressure.

Responsibilities

• Act as a highly visible security presence to protect colleagues, customers, stock, and company assets
• Proactively identify and prevent theft, fraud, and stock loss
• Support the delivery of store loss prevention strategies and contribute to shrinkage reduction
• Monitor and respond appropriately to suspicious activity and security incidents
• Conduct investigations and gather relevant information relating to theft and loss prevention incidents
• Produce accurate and detailed incident reports using digital reporting systems
• Build positive working relationships with store management and retail teams
• Ensure all site security procedures and client requirements are followed at all times
• Respond effectively to emergencies, incidents, and fire evacuation procedures
• Conduct staff and contractor searches where required and authorised
• Maintain professional standards of appearance, conduct, and customer service at all times

Skills

Security expertise

Customer service

Professional appearance

Communication skills

Conflict management

Incident reporting

Digital reporting systems

Job description

Staffline is seeking Elite Retail Security professionals to join our team. This role involves highly visible guarding across sites, covering shifts 8:45am to 7:15pm over 7 days, requiring a valid SIA SG/DS licence and a minimum of 3 years retail security experience.

You will prevent theft, support loss prevention strategies, and maintain professional standards while delivering excellent customer service. Training and progression opportunities are offered.