Senior Retail Lead 30h – Leven or Kirkcaldy

Wm. Stephen (Bakers) Ltd.; Kirkcaldy; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Competitive salary

Free lunch on shift

Gifts for occasions

Referral bonus

Staff discount

Counselling support

Retail discounts

Career development

Job summary

Stephens Bakery in Scotland is seeking a Senior Retail Assistant for a 30 hour/week role, based in Leven or Kirkcaldy. You will lead daily shop routines, run shifts, and support the Shop/Assistant Manager while delivering outstanding customer service.

The role requires weekday and weekend availability, with a competitive hourly rate and several staff incentives. This position offers opportunities to grow within a fourth-generation family business known for quality and community.

Qualifications

• Customer-first mindset and a can-do attitude.
• Team player who believes we’re stronger together.
• Thrives in a fast-paced shop environment.

Responsibilities

• Lead daily shop routines and ensure smooth trading from open to close.
• Run shifts with confidence, delegating tasks fairly and clearly.
• Support your Shop or Assistant Manager during shifts.
• Tackle small issues independently and elevate larger ones when needed.
• Maintain a clean, safe, and welcoming environment for customers and colleagues.
• Serve customers alongside your team, setting the standard for excellent service.
• Ensure the shop is well-presented, stocked, and inviting throughout the day.
• Complete daily checks and paperwork to keep everything compliant and safe.
• Manage opening and closing duties, tills, cash handling, stock control, and waste management.

Skills

Customer focus

Can-do attitude

Team player

Thrives in fast-paced environment

Job description

Stephens Bakery in Scotland is seeking a Senior Retail Assistant for a 30 hour/week role, based in Leven or Kirkcaldy. You will lead daily shop routines, run shifts, and support the Shop/Assistant Manager while delivering outstanding customer service.

The role requires weekday and weekend availability, with a competitive hourly rate and several staff incentives. This position offers opportunities to grow within a fourth-generation family business known for quality and community.