Senior Resettlement & Integration Support Worker

JULIAN HOUSE; Wotton-under-Edge; On-site; GBP 28,000; Full time

Job summary

Join a leading charity making a difference in people's lives as a Senior Resettlement & Integration Support Worker. This full-time position involves supporting clients to reach their maximum potential within our Refugee Resettlement team. You'll manage local projects, provide direction to team members, and uphold the values of our charity, ensuring continuous improvement and a positive impact.

Benefits

27 days annual leave plus bank holidays

Free monthly training sessions

Up to 6 free counselling sessions

30% staff discount at charity shops

20% staff discount at bike workshops

Generous pension scheme

Instant access to healthcare professionals

Reflective practice sessions

Blue Light Card discounts

Qualifications

• Proven ability to develop supportive relationships with socially excluded clients.
• Ability to manage and supervise workloads effectively.
• Highly resilient and calm under pressure.

Responsibilities

• Assist the Service Manager with operational management and staff line management.
• Provide supportive line management and supervision to team members.
• Maintain visibility and active presence within local teams.

Skills

Crisis Response

Resilience

Empowering Relationships

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If youd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Senior Resettlement & Integration Support Worker

Salary: £27,810 per year

Hours: Full-time 37.5 hours per week

Contract type: Permanent

Location: Kingswood

Additional information:

• Travel across South Gloucestershire will be a requirement for this role so a valid driving license & access to your own will be essential.

The Role:

Are you passionate about making a real impact in people’s lives? We're looking for a Senior Resettlement & Integration Worker to join our dedicated team in Kingswood.

This role is within our Refugee Resettlement team and involves assisting with the management of local projects. The aim is to ensure that teams are well supported and supervised, and that performance KPI objectives, quality standards, and contractual obligations are met through effective management—reflecting the values of Julian House. You will maintain a visible and active presence within local teams. With support from the Service Manager, you will ensure that service improvements are embedded within local projects.

You will also be responsible for supporting clients to reach their maximum potential and for upholding the values of Julian House.

Responsibilities include:

• Assist the Service Manager with operational management, staff line management of local project team.
• Provide supportive line management and supervision to team members ensuring regular reviews are in place including monthly supervisions, PDRs and any other reviews as appropriate.
• Provide a small caseload of clients with high-quality person-centred services which takes a strength based and trauma informed approach.
• Carry out effective multi-agency working with external agencies to maximise opportunities for clients.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• Proven ability to develop supportive, empowering relationships with socially excluded clients, resulting in high quality client service.

• Ability to effectively manage own and supervise direct reports workload.
• Crisis Response and Resilience:
  Highly resilient and calm under pressure; capable of responding effectively to crisis situations with confidence and clarity.
• Proven experience in line management, including direct supervision of staff, performance management, delegation of tasks, and fostering a positive and productive team environment.

• Ability to travel within South Glos Area, Willingness and ability to work flexibly with very occasional evening and weekend work

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Reflective practice sessions from objective external facilitators.
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!