Senior Relationship Manager, Consumer & Retail Banking (UK)

eFinancialCareers; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Citi is seeking a Senior Relationship Manager in London to lead client origination and relationship management for UK mid-market Consumer and Retail clients. You will drive multi-product solutions, oversee credit underwriting, and represent Citi externally with a focus on growth and client satisfaction.

You will build strong relationships with executives, leverage Citi's global network and product suite, and guide deal execution from origination to close in a fast-paced, high-impact environment.

Qualifications

• Senior professional focusing on UK mid-market Consumer and Retail sector.
• Experience in credit underwriting and cross-product solutions.
• Strong network with introducers and market influencers.

Responsibilities

• Self-originate new multi-product clients for CCB UK, and manage those relationships on an ongoing basis with a clear emphasis on new business development and portfolio growth
• Develop and maintain strong relationships with key business introducers - debt advisors, corporate finance advisors, legal, audit, industry associations, and other key market influencers - building advocacy and gaining market insight
• Be a visible and credible representative of the CCB UK franchise in the external market, building a strong personal brand
• Client Relationship Management Strategically engage and manage relationships with clients' C-suite (CEO, CFO, Treasury teams), maximising the 'One Citi' client experience by proactively leveraging and sharing Citi's market-leading insights, global network, and product solutions
• Consistently deliver value by deeply understanding clients' financial challenges and strategic agenda, and identifying solutions that address their holistic treasury and business needs
• Be responsible for client-level planning, budget, and revenue responsibilities; identify and execute cross-sell opportunities to deepen relationships and increase share of wallet
• Proactively own, respond to, and anticipate future client needs, challenges, and risks, ensuring clients are served with simplicity, security, and seamlessness
• Lead the credit relationship of clients, coordinating and supervising the entire underwriting process, ensuring proper application of Citi's policies, credit appetite, and institutional processes
• Apply advanced knowledge of Citi's credit processes, credit appetite, and Early Warning Detection skills to proactively identify and manage portfolio risks
• Participate actively in credit committee discussions; communicate credit and comm

Skills

Relationship management

Sales & origination

CRM Salesforce

Credit underwriting

Financial analysis

Stakeholder management

Tools

Salesforce

Job description

Citi is seeking a Senior Relationship Manager in London to lead client origination and relationship management for UK mid-market Consumer and Retail clients. You will drive multi-product solutions, oversee credit underwriting, and represent Citi externally with a focus on growth and client satisfaction.

You will build strong relationships with executives, leverage Citi's global network and product suite, and guide deal execution from origination to close in a fast-paced, high-impact environment.