Senior Regulatory Engagement Manager Regulator of Social Housing

Housing Digital; Leeds; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading regulatory body is seeking a Senior Regulatory Engagement Manager to join its frontline regulatory teams. This role involves leading engagement with landlords, ensuring they are well governed and financially viable while driving improvements in service quality and tenant engagement. The position offers excellent benefits, a flexible working environment, and the chance to make a meaningful impact in the social housing sector.

Benefits

35 hour working week

33 days annual leave

Access to Civil Service Pension Scheme

Flexible and hybrid working policies

Staff discount scheme

Cycle to work scheme

Well-being focused benefits

Qualifications

• Strong leadership and programme management skills required.
• Experience in governance, risk management and external relationships.
• Excellent analytical evaluation skills with sound professional judgement.

Responsibilities

• Lead delivery of effective regulation of landlords.
• Manage assessments and inspections regarding governance and service delivery.
• Design follow-up interventions where improvements are needed.

Skills

Leadership

Programme Management

Analytical Skills

Communication

Relationship Management

Education

Relevant degree in governance, risk management or finance

Job description

We are looking for aSenior Regulatory Engagement Managerto join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

The role:

Working as part of our Regulatory Engagement Directorate, you will lead the delivery of effective regulation of landlords as we make sure they are well run and financially viable.Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As Senior Regulatory Engagement Manager (SREM) you will play a key part in this. You will be responsible for the delivery of effective engagement for the team’s portfolio of landlords, directly leading on those that are larger and/or more complex and overseeing, supporting and advising colleagues in the delivery of assessments and inspections of how landlords are delivering against regulatory standards.

Leading a team of regulators to engage with landlords, you will ensure that regulatory activity is focused on seeking evidence of the effectiveness of a landlords governance and management of strategic risks, whether they are viable and the extent to which they delivery good service outcomes, transparency and accountability to their tenants.

Where improvements are required, you will lead the design of follow up interventions and monitoring of delivery. You will also support the Assistant Director in ensuring that regulatory strategies, inspections, responsive engagement and interventions are appropriate and timely, and that the team’s resources are aligned with a risk-based regulatory approach.

Responsibilities:

As the successful candidate, as well as strong leadership and programme management skills, you will have a relevant degree or equivalent experience in governance, risk management or finance-related matters. You will have a good understanding of how to assess the strategy, operations and key processes on a risk-basis , and experience of managing external relationships with executives, boards and councillors with credibility. Good financial awareness and ability to work with economic or financial data would be beneficial.

You will have experience of dealing with issues within the principles of good corporate governance, and the ability to evaluate how an organisation has applied those principles. You should also have excellent analytical evaluation skills, with the ability to exercise sound professional judgement to reach evidence-based conclusions, as well as excellent oral and written communication skills for a range of audiences. You will demonstrate experience in the management of matrix and hybrid teams, proactive talent development and thoughtful line management, and an interest in team building and contributing to wider organisational strategies and development.

General Information:

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on ourwebsite.

Location

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

Interviews

Interviews are expected to take placew/c 7th and 14th Julyand will be held via Microsoft Teams.

Benefits and Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on ourwebsite.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on ourwebsite.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.