Regulatory Engagement Manager

Regulator of Social Housing; Manchester; Hybrid; GBP 54,000; Part time

Job summary

Join a vital role as a Regulatory Engagement Manager at a leading organization focused on ensuring the social housing sector is efficient and governed effectively. You will manage engagements with landlords, ensuring they meet regulatory standards and improving service quality for tenants across England.

Benefits

Civil Service Defined Benefit Pension scheme

35 hour working week

33 days annual leave

Flexible and hybrid working options

Staff discount scheme

Qualifications

• Sound understanding of the regulator's role.
• Experience in housing, governance, or risk management.
• Ability to manage relationships with stakeholders.

Responsibilities

• Manage the delivery of effective regulation for assigned landlords.
• Conduct assessments and inspections against regulatory standards.
• Design follow-up interventions for necessary improvements.

Skills

Analytical evaluation

Communication skills

Governance understanding

Relationship management

Education

Relevant experience in a regulatory environment

Job description

Join to apply for the Regulatory Engagement Manager role at Regulator of Social Housing

Join to apply for the Regulatory Engagement Manager role at Regulator of Social Housing

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Birmingham, West Midlands (England), B2 4BH : Bristol, South West England, BS1 6EH : Leeds, Yorkshire and the Humber, LS1 4AP : Manchester, North West England, M1 4BT

Job Summary

We are looking for a number of Regulatory Engagement Managers to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

Job Description

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Working as part of our Regulatory Engagement Directorate, you will manage the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As a Regulatory Engagement Manager (REM) you will play a key part in this. You will deliver effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks (where applicable) and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Working as part of our Regulatory Engagement Directorate, you will manage the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As a Regulatory Engagement Manager (REM) you will play a key part in this. You will deliver effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks (where applicable) and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

Person specification

As the successful candidate, you will have a sound understanding of regulator’s role and have relevant experience in a housing, governance, assurance, risk management or other comparable regulatory environment. You will have excellent verbal and written communication skills, with experience of managing relationships with a wide variety of stakeholders, as well as strong analytical evaluation skills, with the ability to exercise sound judgement

You will be able to evaluate how organisations apply principles of good governance and risk management and the risk environment in which registered providers operate. You will be able to work across team boundaries in a collaborative and inclusive way and will have a high level of personal organisation, with the ability to consistently meet deadlines and manage competing priorities across your work.

Alongside your salary of £53,160, Regulator of Social Housing contributes £15,400 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, for example for learning and development and to attend team and other internal meetings. There are some roles, for example those responsible for front line regulation, that involve onsite visits to social housing landlords, based across the UK.

Benefits And Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

Selection process details

Interviews

Interviews are expected to take place w/c 7th and 14th July and will be held via Microsoft Teams.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : [e-mail]
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Business Development and Sales

• Industries

  Government Relations Services

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