Senior Quality & Safety Manager - Elective, Diagnostic & Cancer

NHS Kent and Medway Integrated Care Board; Newsham; On-site; GBP 67,000 - 77,000; Full time

Benefits offered by this job

Flexible working

Training & development

Job summary

NHS Kent and Medway Integrated Care Board is seeking a Senior Quality & Safety Manager for Elective, Diagnostic & Cancer to lead provider quality assurance and improvement across place and system levels. The post supports the Four Layers of Care model and requires autonomous clinical judgment.

Applicants must be registered with NMC or HCPC, hold a Master’s level qualification, and have extensive experience in quality, risk and infection prevention.

Qualifications

• Current, active NMC/HCPC registration as applicable to the post
• Educated to Master’s level or equivalent senior experience
• Post-qualifying CPD and specialist knowledge to Master’s level
• Engagement with health policy and NHS aims
• Infection prevention knowledge and professional body membership
• Clinical qualification beyond initial registration and leadership experience
• Ability to negotiate with senior stakeholders and present complex information
• Ability to plan and deliver strategic NHS-wide plans
• Experience leading NHS teams and cross-functional collaboration
• Proficiency in Microsoft Office and data handling

Responsibilities

• Manage provider quality assurance and improvement at place and system level as part of Quality Team
• Act as Quality Lead in MDT for Elective, Diagnostic and Cancer to foster integrated decision-making
• Develop and oversee quality assurance processes for commissioned services
• Support implementation of the quality framework and escalation framework
• Oversee reporting systems ensuring data quality and confidentiality
• Prepare internal and external quality reports and dashboards

Skills

Negotiation with senior stakeholders

Strategic planning

Complex activity coordination

Line management / leadership

MS Office proficiency

Education

Master's degree or equivalent senior-level experience

Postgraduate diploma or equivalent

Infection Prevention Control qualification

Tools

Microsoft Office

Job description

NHS Kent and Medway Integrated Care Board

Senior Quality & Safety Manager - Elective, Diagnostic & Cancer

The closing date is 20 November 2026

This role supports delivery of the ICB's Four Layers of Care model -- the clinical model through which NHS Kent and Medway commissions and provides care across primary care, single neighbourhood, multi-neighbourhood and acute hospital settings. The post holder will ensure quality, safety and patient experience are embedded consistently as care moves across these layers, in line with the ICB's ambition to shift activity toward proactive, community-based care.
This post requires current, active registration with the NMC (as a Registered Nurse or Registered Midwife) or the HCPC as a Registered Physiotherapist. This is an essential, non-delegable requirement of the role: the post holder is required to exercise autonomous clinical judgement and professional accountability, under their regulatory body's Code, when assessing patient safety, quality and clinical risk in commissioned services, and this post cannot be undertaken by a person who does not hold such registration

Main duties of the job

• oThe post holder will manage provider quality assurance and improvement at place and system level for the ICB, from a nominated portfolio, as part of a wider Quality Team.
• oThe post will take the role of Quality Lead in the Multi-Disciplinary Team (MDT) for Elective, Diagnostic and Cancer, which forms part of the foundation of our operating model, by promoting integrated decision-making and shared accountability. Collaboration is central to the way the ICB works across all teams and units, and this role will actively foster and enable effective partnership working across the organisation.
• oThe post holder will manage a robust process to gain assurance on the quality of the healthcare services, from their allocated work portfolio, commissioned by the ICB.
• oThe post holder will be responsible for assisting in the implementation of a quality assurance and improvement framework, informed by the National Quality Board Quality Risk and Escalation Framework.
• oThe post holder will ensure the robust application of a comprehensive monitoring framework for measuring and reporting on the quality of healthcare, preparing and overseeing the preparation of both internal and external reports.
• oThe post holder will manage the application of a robust reporting system for all commissioned services that provides data quality, system security and confidentiality at a level commensurate with NHS standards.

About us

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Person Specification

Qualifications and Experience

• Current, active registration with the Nursing and Midwifery Council (NMC) as a Registered Nurse or Registered Midwife, or with the Health and Care Professions Council (HCPC) as a Registered Physiotherapist, as applicable to the post holder's professional background.
• Educated to Master's level, or equivalent level of experience of working at a senior level in a specialist area
• Extensive knowledge of specialist areas, acquired through postgraduate diploma or equivalent experience or training, plus further specialist knowledge or experience to Master's level equ
• Evidence of post-qualifying and continuing professional development.
• Understanding of the background to, and aims of, current healthcare policy in the South East, and the implications of this for engagement.
• Member of relevant professional body (e.g. Infection Prevention Society, Institute of Health Visiting), in addition to core professional registration.
• Additional clinical professional qualification beyond initial registration.
• Recognised Infection Prevention and Control qualification (for example a Diploma or Certificate in Infection Prevention and Control), and/or membership of the Infection Prevention Society or equivalent professional body
• Ability to negotiate with senior stakeholders on difficult and controversial issues, and to present complex, sensitive information to large and influential groups.
• Ability to plan and organise a broad range of complex activities, adjusting plans to reflect changing circumstances
• Ability to contribute to strategic plans across the NHS and within specific teams.
• Skills and experience of direct line management, job management and leadership of an NHS team/service.
• Skills for delivering results through managing through others, using a range of levers in the absence of direct line-management responsibility.
• Skills for managing relationships with a range of stakeholders.
• Working knowledge of Microsoft Office with intermediate keyboard skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Kent and Medway Integrated Care Board

£66,582 to £77,368 a yearpro rata, per annum