Senior Quality & Safety Manager - Elective, Diagnostic & Cancer

NHS Kent and Medway Integrated Care Board; Maidstone; Hybride; GBP 67 000 - 77 000; Plein temps

Résumé du poste

NHS Kent and Medway Integrated Care Board is seeking a Senior Quality & Safety Manager - Elective, Diagnostic & Cancer to lead provider quality assurance across the ICB. The role requires active professional registration (NMC or HCPC) and senior-level expertise in quality, safety and patient experience.

You will work within the Four Layers of Care model, contribute to strategic quality improvements, and support reporting and governance across primary care to acute hospital settings.

Qualifications

• Current, active registration with the NMC or HCPC as applicable.
• Master's level education or equivalent senior level experience in a specialist area.
• Postgraduate diploma or equivalent with further specialist knowledge to Master's level.
• Evidence of post-qualifying and continuing professional development.
• Understanding of current healthcare policy in the South East and its engagement implications.
• Member of a relevant professional body (e.g. Infection Prevention Society).
• Additional clinical qualification beyond initial registration.
• Recognised Infection Prevention and Control qualification or membership of Infection Prevention Society.

Responsabilités

• Manage provider quality assurance and improvement at place and system level as part of the Quality Team.
• Act as Quality Lead in MDT for Elective, Diagnostic and Cancer, promoting integrated decision-making.
• Develop and apply robust assurance processes for quality of commissioned services.
• Support implementation of a quality framework and escalation framework.
• Lead monitoring framework for measuring and reporting quality of healthcare.
• Oversee data quality, system security and confidentiality in reporting of commissioned services.

Connaissances

Leadership

Stakeholder management

Strategic planning

People management

Communication

Data reporting

Negotiation

Project coordination

Formation

Master's degree

Postgraduate diploma

Additional clinical qualification

Outils

Microsoft Office

Description du poste

Employer NHS Kent and Medway Integrated Care Board Employer type NHS Site Gail House Town Maidstone Salary £66,582 - £77,368 pro rata, per annum Salary period Yearly

Senior Quality & Safety Manager - Elective, Diagnostic & Cancer

NHS AfC: Band 8b

Job overview

This role supports delivery of the ICB's Four Layers of Care model — the clinical model through which NHS Kent and Medway commissions and provides care across primary care, single neighbourhood, multi-neighbourhood and acute hospital settings. The post holder will ensure quality, safety and patient experience are embedded consistently as care moves across these layers, in line with the ICB's ambition to shift activity toward proactive, community-based care. This post requires current, active registration with the NMC (as a Registered Nurse or Registered Midwife) or the HCPC as a Registered Physiotherapist. This is an essential, non-delegable requirement of the role: the post holder is required to exercise autonomous clinical judgement and professional accountability, under their regulatory body's Code, when assessing patient safety, quality and clinical risk in commissioned services, and this post cannot be undertaken by a person who does not hold such registration

Main duties of the job

• The post holder will manage provider quality assurance and improvement at place and system level for the ICB, from a nominated portfolio, as part of a wider Quality Team.
• The post will take the role of Quality Lead in the Multi-Disciplinary Team (MDT) for Elective, Diagnostic and Cancer, which forms part of the foundation of our operating model, by promoting integrated decision-making and shared accountability. Collaboration is central to the way the ICB works across all teams and units, and this role will actively foster and enable effective partnership working across the organisation.
• The post holder will manage a robust process to gain assurance on the quality of the healthcare services, from their allocated work portfolio, commissioned by the ICB.
• The post holder will be responsible for assisting in the implementation of a quality assurance and improvement framework, informed by the National Quality Board Quality Risk and Escalation Framework.
• The post holder will ensure the robust application of a comprehensive monitoring framework for measuring and reporting on the quality of healthcare, preparing and overseeing the preparation of both internal and external reports.
• The post holder will manage the application of a robust reporting system for all commissioned services that provides data quality, system security and confidentiality at a level commensurate with NHS standards.

Working for our organisation

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Person specification

Qualifications and Experience

• Current, active registration with the Nursing and Midwifery Council (NMC) as a Registered Nurse or Registered Midwife, or with the Health and Care Professions Council (HCPC) as a Registered Physiotherapist, as applicable to the post holder's professional background.
• Educated to Master's level, or equivalent level of experience of working at a senior level in a specialist area
• Extensive knowledge of specialist areas, acquired through postgraduate diploma or equivalent experience or training, plus further specialist knowledge or experience to Master's level equ
• Evidence of post-qualifying and continuing professional development.
• Understanding of the background to, and aims of, current healthcare policy in the South East, and the implications of this for engagement.
• Member of relevant professional body (e.g. Infection Prevention Society, Institute of Health Visiting), in addition to core professional registration.
• Additional clinical professional qualification beyond initial registration.
• Recognised Infection Prevention and Control qualification (for example a Diploma or Certificate in Infection Prevention and Control), and/or membership of the Infection Prevention Society or equivalent professional body
• Ability to negotiate with senior stakeholders on difficult and controversial issues, and to present complex, sensitive information to large and influential groups.
• Ability to plan and organise a broad range of complex activities, adjusting plans to reflect changing circumstances
• Ability to contribute to strategic plans across the NHS and within specific teams.
• Skills and experience of direct line management, job management and leadership of an NHS team/service.
• Skills for delivering results through managing through others, using a range of levers in the absence of direct line-management responsibility.
• Skills for managing relationships with a range of stakeholders.
• Working knowledge of Microsoft Office with intermediate keyboard skills.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

Name Ian Brandon Job title Associate Director of Quality, Safety and IPC Email address [e-mail]